How do i find my user name for my Ipad?

  • 19 July 2015
  • 1 reply
  • 261 views

I am trying to setup my Ipad and it is asking for my username. I have not set up a username. Where do I do this?

1 reply

Userlevel 7
Hello RFJC,

Welcome to the Community Forums

We need you to clarify what you mean re. your issue/question.
 
Is WSA asking for your user name? If so then your user name is the email address that you used to sign up with, and which you will have used to set up your web console (here) if you have already done so.
 
Further, what Webroot app is asking for your user name. Is it Back up & Sync and/or Password Manager? The reason for asking is that these features only come with the Complete version fo WSA, which leads on to the question of which version do you have?
 
Apologies for all the questions but we will need a little more to go  on to be able to try to offer assistance.
 
Many thanks in advance.
 
Regards, Baldrick

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