Now the iPad crashes every time I try to open it. The screen doesn't rotate and the slider doesn't respond to open the passcode keypad window. My iPad is now useless. Help?
I see from anotherr reply to iPad install issues that the antivirus part is for business and should not be installed. Okay, I'll live without it but how do I get my iPad to open up?
Best answer by SsherjjView original
Welcome to the Webroot Community,
Sorry you are having these issues. Can you follow these instructions from here to restore your iPad.
If you cannot restore your device from iTunes then you might have to do a Hard reset of your device.
Press & hold the sleep/wake button and the home button at the same time for a least 10 seconds until the Apple logo appears.
Hope this helps to start up your iPad.
Separately, I unistalled WR Secure Browser and Sync apps via the PC. I have the iPad still connected to the PC so now that the iPad is open I see that the two WR apps (that I want, not the Mobile Secure) are gone. Will reinstall from the PC now. Thanks again for stellar support.
Wow you had me worried and so I am so eleated that this was fixed for you! I have two iPads and I know how crazy it is to have them not working! LOLs
And you are most Welcome!:D
Have a great day!