To Customer Support To Customer Support

I cannot sync or back

  • 21 July 2016
  • 1 reply
  • 20 views
R
I cannot sync or back up. Window pops up stating "bad request ". Also cannot access files, download, or upload.

1 reply

Ssherjj
Rank
Userlevel 7
Badge +62
Hello RussFodale,
 
Welcome to the Webroot Community,
 
Sorry to hear you are having these issues.
 
May I ask if you are trying to use Back up and Sync for your IOS Mobile device?
 
Webroot Backup & Sync (for SecureAnywhere Complete subscriptions only)
https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm
 
You can also Submit a Support Ticket free of charge with a Webroot subscription and they can have a look.
 
 Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.