i purchased an apple timecapsule and webroot keeps detecting it as a threat?

  • 28 December 2015
  • 1 reply
  • 30 views

i  have webroot secure anywhere and i just purchased an apple airport timecapsule which my protection keeps detecting as a threat/malware. how do i get my software to accept my time capsule adn stop asking me to delete the file?

1 reply

Userlevel 7
Badge +62
Hello sdelouise,

 

Welcome to the Webroot Community,

 

Please have a look at the Mac User Guide

http://live.webrootanywhere.com/content/568/Managing-Quarantined-items

http://live.webrootanywhere.com/content/569/Managing-File-Detection

 

If you continue to have an issue with the Time Capsule then please Submit a Support Ticket frree of charge so that they can fix this for you.

 

Hope this helps?

 

 

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