Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 793 Replies
I originally had an Android phone, was able to include it in Webroot security (showed up as being protected.) I recently renewed for 3 years, and since I have an iPhone now, deleted the android device and tried to add the iPhone. The app installed fine on my phone, but it does not show up as being one of the mobile devices protected under mobile security (0 devices protected). If I look at the Webroot security report page, it says I have one Android device being protected. I have Webroot Secureanywhere. How do I get my iPhone to show up in the list of devices protected when I log into my account (under Mobile)? Thank you very much.
I just removed malware from my iPhone. I have no idea how this happened. I was hoping someone here could tell me how to prevent it from happening again. A new Email Inbox/account “My Accurate Forecast” mysteriously appeared a few days ago on my iPhone. I didn't notice it until dozens of SPAM emails started showing up as new mail. It somehow inserts itself into your iOS Mail app as a new mailbox with a name from a random list of bogus “weather forecast apps”. Your box fills with SPAM shortly thereafter. To remove it you locate a mysterious iOS Profiles config entry under Settings->General. Look below legitimate profile entries (such as "iTunes Wi-Fi Sync" and (maybe) "VPN"). If you are infected you will see a third item "My Accurate Forecast" (or perhaps “Weather Radar 24”, etc.) . Here is a Google photo album with pictures of these scary settings (new IMAP references, root certificate, etc) Minbox "Weather Forecast" iOS Malware https://photos.app.goo.gl/QE3SeqYn1q6WAiX
[b][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/29786i4B8D6049F74A642D.png[/img][/b] [b]Some of the most common questions I see while looking across the Social Channels are the age-old: [/b] [b][i]"Is my iPad secure?" [/i][/b][i]or [b]"Can I put Webroot on my iPhone?"[/b][/i] The short answer is that there are no "real" AntiVirus solutions on the App Store because Apple includes all Security fixes in their Software Updates. That being said, we do offer a free [url=http://wbrt.io/9ttb]SecureWeb Browser[/url] you can get right from the App Store. [i]Browse, bank, search, shop, or use your favorite social network. We'll block the malicious websites for you.[/i] The most important rule to follow is to [b][url=https://support.apple.com/en-us/HT204204][i]always[/i] update to the latest iOS version.[/url][/b] Here are some other suggestions to help protect your iPhone/iPad: [list] [*][b]Activate find my iPhone
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