Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 793 Replies
Is there a virus software that scans the whole phone? Or just the webroot that you can use as a browser? I also cannot get my webroot homepage to show that my phone is a protected device because it won't let me log in on my phone. Thanks for the help!
[h2]Question[/h2]I am unable to add my iPhone as a device. I have the apps on the phone and I can access them. Why don't they show up in the console? [h2]Answer[/h2]Your iOS device will not show up under mobile security tab in your online account area. This is because that tab is reserved for the mobile anti-virus portion of the account, which currently only exists on Android devices. The iOS apps are not anti-virus applications. For a breakdown of our backup utility, SecureSync, click [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm]here[/url]. And [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm]here[/url] is some more on SecureWeb, our secure browser.
I have been trying to log in to Password Management on the SecureWeb app for iOS devices. However every time I try, it tells me it ws unable to log me in. I make sure my email and password are correct (no missed characters, accidental capitalization, etc.) and still it won't log me in. Yet I can still log in to SecureAnywhere on my computer, so what's going on?
Hi, I downloaded "Back up and Sync" from the "App Store" today. I went to create an account for it but your protocol asks for a keycode which is not provided with this free software. How does I create an account to sync my iPhone (4) with my laptop?
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