Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 793 Replies
Is there a virus software that scans the whole phone? Or just the webroot that you can use as a browser? I also cannot get my webroot homepage to show that my phone is a protected device because it won't let me log in on my phone. Thanks for the help!
[h2]Question[/h2]I am unable to add my iPhone as a device. I have the apps on the phone and I can access them. Why don't they show up in the console? [h2]Answer[/h2]Your iOS device will not show up under mobile security tab in your online account area. This is because that tab is reserved for the mobile anti-virus portion of the account, which currently only exists on Android devices. The iOS apps are not anti-virus applications. For a breakdown of our backup utility, SecureSync, click [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm]here[/url]. And [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm]here[/url] is some more on SecureWeb, our secure browser.
I have been trying to log in to Password Management on the SecureWeb app for iOS devices. However every time I try, it tells me it ws unable to log me in. I make sure my email and password are correct (no missed characters, accidental capitalization, etc.) and still it won't log me in. Yet I can still log in to SecureAnywhere on my computer, so what's going on?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.