Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 795 Replies
I have renewed my Webroot security on my laptop, but now would like to install on our I-pad we’ve had from past (my account allows up to 3 devices) I went to I-pad and downloaded App Webroot Secure and created account setup properly, etc…. However unlike my laptop whereby I have Webroot icon on menu bar how to I see or activate Webroot for the I-Pad?
I have a 5 user webroot Internet Security Complete. I have installed on my W10 devices. Installed also on iOS and Android phones. Both installed per instruction on Website, and no issues with installation or login. Devices do not show in the webroot secureanywhere portal under Mobile Devices. Appreciate any insight. James
I have WR Secure Anywhere installed on my PCs and an Android tablrt. I tried to add my iPad2. It already has the Secure Web app installed. I mistakenly thought, like many others I see from the forum posts, that the iPad could be protected from viruses with the WR Secure Anywhere software. Now the iPad crashes every time I try to open it. The screen doesn't rotate and the slider doesn't respond to open the passcode keypad window. My iPad is now useless. Help? I see from anotherr reply to iPad install issues that the antivirus part is for business and should not be installed. Okay, I'll live without it but how do I get my iPad to open up?
I have downloaded the app to my iphones, hit the key icon and logged in, went to the console and pulled down the little man and clicked the password boxand still the console does not show my iphones. This was done last night and it said they would be on in 15 minures. I have access on all the items in my email account etc. Do not know what else to do? These are your instructions so what now?
I have loaded the 'Backup&Sync app. I have manually uploaded (backed up) many pictures and manually downloaded them to my pc, but... I have not been able to uploade (back up) videos, they don't show up in the list, and so... I would like to SYNC photo's & videos from this device, automatically like my desktop computer does, but I cannot figure out how. Can someone help? Illuminate what I'm doing wrong? Is it a technical issue (something Im not doing) or am I just confused? I am on iOS 9.3.5 and will not be going any further as I've been obsolessed with 10. --Karl.
[h2]Question[/h2]I am unable to add my iPhone as a device. I have the apps on the phone and I can access them. Why don't they show up in the console? [h2]Answer[/h2]Your iOS device will not show up under mobile security tab in your online account area. This is because that tab is reserved for the mobile anti-virus portion of the account, which currently only exists on Android devices. The iOS apps are not anti-virus applications. For a breakdown of our backup utility, SecureSync, click [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm]here[/url]. And [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm]here[/url] is some more on SecureWeb, our secure browser.
I have installed Webroot Mobile on both my iphone and ipad. Works great. However, I have a lot of saved "bookmarks" on Safari. When I installed Webroot Mobile, the bookmarks did not transfer to the new Webroot SecureWeb internet browser. Is there a way to move of save them to the Webroot SecureWeb internet browser?
I looked but I decided this would be as good a place as any to ask about this (ya I visit a few forums and I know it can get annoying when threads are in the wrong place). So, the webroot secure web app for mobile devices. How exactly does this work and make everything safer? Is it basically auto encrypt anything and everything sent over the web through forms? Does it encrypt every connection, and run further scans or security measures than using the mobile versions of chrome (which is what I have been using, but I am liking the webroot app)? If so what kind of encryption is it using for form data? If webroot is already running in the background is this just another extra layer of security then? Or is it basically just a mobile web browser since the main app should catch any thing that is unwanted or sneaky anyways? Security in layers is always a good thing though, thieves know they don't want to jump through 10 hoops to get your information when there are tons of people out th
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