Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 795 Replies
I have WR Secure Anywhere installed on my PCs and an Android tablrt. I tried to add my iPad2. It already has the Secure Web app installed. I mistakenly thought, like many others I see from the forum posts, that the iPad could be protected from viruses with the WR Secure Anywhere software. Now the iPad crashes every time I try to open it. The screen doesn't rotate and the slider doesn't respond to open the passcode keypad window. My iPad is now useless. Help? I see from anotherr reply to iPad install issues that the antivirus part is for business and should not be installed. Okay, I'll live without it but how do I get my iPad to open up?
I have a 5 user webroot Internet Security Complete. I have installed on my W10 devices. Installed also on iOS and Android phones. Both installed per instruction on Website, and no issues with installation or login. Devices do not show in the webroot secureanywhere portal under Mobile Devices. Appreciate any insight. James
I already have webroot essentials for my computers, and the free webroot app for my apple mobile devices. Question: what is the advantage of purchasing the Webroot SecureAnywhere upgrade? I have read and read, and I can not find where the purchased upgrade, offer any advantage over the free App. I can see that the upgrade offers alot more for other mobile devices, but not for the iOS devices. I called Webroot sales, the first salesperson, assured me that I dont need the upgrade and that the free App, is all I need. I called a second time, and the saleslady insisted that I need it.. when I point to her that a previous salesperson, had assured me that my app devices only needed the free app... she was quite annoyed and put me on hold for long long time, never got back and got disconnected.... so do I need the upgrade or the free app is all I need?
I installed the mobile app on my ipod touch and new ipad3. The little key with the red x for login does not ever ever let me login. I installed this on my ipod months ago and got so frustrated trying to login i deleted the app. I figued it was meant for ipad tyoe device. still i cannot log in. i can go to my desktop pc and login just fine, what gives? thanks
I have Webroot on my PC, but did not get it for our iPhones and iPad because Apple said it wasn't necessary. With all the hacks going on these days, I am wanting to add it to our mobile devices. Does it delay you being able to make a call, etc. on your mobile device like it delays logging into the computer?
I installed web root complete on my PC at work and synced a folder of documents. I installed the iPhone app and am able to view the documents on my iphone I also installed the software on my iPad and I can view all of the synced files except the PDF files. When I attempt to open a PDF file I get a message that this document can not be previewed. Any suggestions? thanks in advance
I have no idea if I'm in the right place on these boards, but it seems like this is better than trying to contact support (no live chat appears to be available). I just purchased coverage for '3 devices.' My Mac is fine, but I'd like to install it on my IPAD as well as my Samsung phone. On my IPAD, I downloaded the app but it keeps asking for an invitation code. I put in my key, but that isn't working. Can anyone tell me how on earth to do this or where to find instructions to do so? I'm ignoring the phone for now. I thought it would be far more simple to install on the IPAD and am disappointed and irriated.
I was in Safari this morning surfing news stories, when I opened a story and the text below popped up; [b]http //survey.032.pics[/b] Congratulations! You are todays Lucky Visitor Click OK to continue. I have not clicked OK, but can't get it off my screen. Any help would be greatly appreciated.