Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 793 Replies
So a few weeks ago we decided to test the mobile protection on all of our companies iphone's. When I check the mobile protection, it shows that none of the phones have been checking in. Does anyone know a fix for this? None of us have installed the browser on the phones (we're all still using safari.) Any help would be appreciated.
i recently purchased webroot secure anywhere complete 2013 and installed it on my pc without any problems. i registered my account, however i cannot login to the app on my iphone 4. i keep getting the error message that my login credentials are incorrect. i have browsed the other forum posts and none of the suggestions/solutions have worked for me. please help?!! also, if it helps, my iOS is 6.1.3
the app (version 2.0 updated Dec 10, 2015) I downloaded has no secure web tool bar and no key icon. it is difficult to follow the published instructions, What is wrong? How do I validate? How do I access passwords?
So, I bought SecureAnywhere Complete 2012 for my iPad 2, and so far, I have yet to figure out: 1. How to set up my iPad to lock or wipe the contents if needed. 2. How to set up my iPad to locate it, if it is ever stolen. 3. How I would wipe all the contents from it, if I were to sell it... Unfortunately, the apps from the iPad store could use some better instructions on how to use them... Thanks!
I have recently bought SecureAnywhere Complete. I have no problems logging onto my account on my PC but neither SecureWeb nor Backup&Sync will accept my information. I have verified the information is correct (and works elsewhere) but it still will not work on your apps. Fix please.
OK, when you list weekend hours on yourwebsite only to get a recording telling you to call back during "normal business hours" thats pretty lame and a fail of customers service 101 . . . so guys update your website second why no support on weekends or even a email address ,hence this post Really annoyed at tech companies that seemingly go out of their way to not offer even minimally acceptable levels of support Finally completely annoyed at putting my keycode in on my iphone with the correct email only to state therewas an error Come on guys you have an attractive product but you are doing a really bad job on the little things
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