Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 795 Replies
I was able to install Webroot Secure Anywhere to my laptop but have had difficulty with my mobile. The Backup&Sync App keeps saying 'error occurred authenticating your account. Please check your email address, password and keycode and try again'. I know I've entered the info correctly but this message keeps coming up. What do I do?
[spoiler] [/spoiler] Have an I-pad, downloaded the mobile app, and created an account. My PC shows secure, but it does not show that my I-pad is. I select the red key on top try to Log in, but it wont accept it. The Geek Squard at Best buy can not help me.
I have a first gen IPad running IOS 5.1.1. SecureWeb crashes immediately upon opening. I have deleted it and redownloaded with the same results. I can not update the IOS because later versions are not supported on the first gen IPads. Any suggestions?
I have the SecureWeb app on my iPhone. Is there a way to make the SecureWeb browser the default for my iPhone? Right now, if I click a URL link in an email, the iPhone Safari browser is launched. I would prefer to launch the SecureWeb browser instead. Also, is there a way to import bookmarks into the SecureWeb browser from Safari or from my laptop browser? Thanks
I have Webroot on my PC, but did not get it for our iPhones and iPad because Apple said it wasn't necessary. With all the hacks going on these days, I am wanting to add it to our mobile devices. Does it delay you being able to make a call, etc. on your mobile device like it delays logging into the computer?
[i]Apple says it encrypts email attachments you receive on your iPhone or iPad -- but it doesn't, according to a security researcher.[/i] [i]German security expert Andreas Kurtz has discovered that anyone in possession of your Apple device might be able to access files sent to you via email, even if your phone is locked with a passcode.[/i] [url=http://money.cnn.com/2014/05/06/technology/security/apple-email-bug/index.html]Full Article[/url] I had to laugh when I read this... Just last night over dinner, my step-mom was singing the praises of her iPhone (and iPad Air) . I'm sure she'll find the article to be a bit of a wake-up call.
I recently purchased webroot secure anywhere complete 2013 and installed it on my pc without any problems. i registered my account, however i cannot login to the app on my iPhone 4S nor my iPad. I downloaded both the "SecureAnywhere" app as well as the "Backup&Sync" app. I keep getting the error message on the "Backup&Sync" app that my login credentials are incorrect on both devices. I have browsed the other forum posts and none of the suggestions/solutions have worked for me. Can you assist?
I had recently downloaded the Webroot internet app for my Iphone. It works fine, I was just wondering why my web interface (when I log into my Webroot acct on my pc) it says that my pc is proteced but not my phone. My phone is not even listed as being proteced. It says 0 devices protected. Any advice? Also, the backup/ sync will not let me log in.
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