Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 258 Topics
- 794 Replies
WSA- Need help iOS mobile app
I'm a bit confused. Nothing new for me but usually I eventually figure things out on my own. I bought WSAIS followed set up and then downloaded IOS app for mobile. I don't see my added mobile device when I sign in. Also, How is this mobile app block and remove viruses on my mobile device as the packaging for the cd describes? The app doesn't have a scan button so am I to assume that my device is safe even though I downloaded what appeared to be a free app to a mobile device that doesn't appear in my account when I log in, what am I not getting?
I've been trying to log int the security feature on my iPad, it is erroring me saying wrong info
I just purchased Webroot this morning, I was able to get it set up on my cell phone and I was able to get the back up & sync feature on my iPad but everytime I try to log in to the security feature on the iPad it tells me I have entered the wrong information. Anyone else have this happen? After reading some of the other threads, I am unable to log into the password protection piece. I can use the webroot browser.
Threat Protection Question
I have a question about the security capabilities of Webroot Mobile. Example: I'm sitting in a public area using my iPhone and all is well it seems. However, there is someone sitting a few feet away attempting to hack into my iPhone via Wifi and access my private information stored on the phone. Does Webroot Mobile help protect my iPhone from this type of attack? Does it allow me to encrypt that private information? Thanks!
can someone help me set up webroot backup and sync on my IPad Air ?
Hello, My name is Sko and I was wondering if someone could help me. I have purchased the Webroot SecureAnywhere Complete and I was prompted to get the backup and sync for my Apple devices, since I have it on my HP Computer I wanted to load it onto my Ipad Air and my Iphone 6. I contacted Geek Squad and couldn't get adequate help, please help because an associate from the Best Buy in my town told me Webroot was better than Norton and I deleted norton. Thanks in advance
Login on my iPhone
I was able to install Webroot Secure Anywhere to my laptop but have had difficulty with my mobile. The Backup&Sync App keeps saying 'error occurred authenticating your account. Please check your email address, password and keycode and try again'. I know I've entered the info correctly but this message keeps coming up. What do I do?
Can anyone tell me how to download and link my Iphone to Wedroot?
Hi ANYONE! Having the hardest time figuring out how to secure my iphone using Webroot. I installed it on my lap-top just fine (well, within reason "Just-fine" - I Even had difficulty with that because at first it wouldn't recognize my computer on its website) but now I can't seem to install this software on my iphone (other the "SecureWeb - which still dosn't show up as being a mobile device on webroot's website) verses "Mobile-Protect" which seems to be for buisness' only? or is it??? I really have no idea anymore -- Because when I downloaded "Mobile-Protect" onto my iphone, it ask me for an 'Invitation-code" to get started!!! WTF!! Could webroot make this anymore complicated?? I really have no idea what I am doing wrong, or if I am doing anything right! - All I want is to have some virus software installed onto my iphone, which seems impossible; having downloaded other "mobile
How do i log into my mobile app! i have entered my user name and correct password but it says error
I downloaded the app. i pressed the key icon logged in with my webroot log in info and the correct password, but it says that its incorrect. I have no issues loging into my online system, yet cant access the app. Please help me out here.
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