Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 257 Topics
- 799 Replies
Hi ANYONE! Having the hardest time figuring out how to secure my iphone using Webroot. I installed it on my lap-top just fine (well, within reason "Just-fine" - I Even had difficulty with that because at first it wouldn't recognize my computer on its website) but now I can't seem to install this software on my iphone (other the "SecureWeb - which still dosn't show up as being a mobile device on webroot's website) verses "Mobile-Protect" which seems to be for buisness' only? or is it??? I really have no idea anymore -- Because when I downloaded "Mobile-Protect" onto my iphone, it ask me for an 'Invitation-code" to get started!!! WTF!! Could webroot make this anymore complicated?? I really have no idea what I am doing wrong, or if I am doing anything right! - All I want is to have some virus software installed onto my iphone, which seems impossible; having downloaded other "mobile
I just purchased Webroot this morning, I was able to get it set up on my cell phone and I was able to get the back up & sync feature on my iPad but everytime I try to log in to the security feature on the iPad it tells me I have entered the wrong information. Anyone else have this happen? After reading some of the other threads, I am unable to log into the password protection piece. I can use the webroot browser.
I was able to install Webroot Secure Anywhere to my laptop but have had difficulty with my mobile. The Backup&Sync App keeps saying 'error occurred authenticating your account. Please check your email address, password and keycode and try again'. I know I've entered the info correctly but this message keeps coming up. What do I do?
Hello, My name is Sko and I was wondering if someone could help me. I have purchased the Webroot SecureAnywhere Complete and I was prompted to get the backup and sync for my Apple devices, since I have it on my HP Computer I wanted to load it onto my Ipad Air and my Iphone 6. I contacted Geek Squad and couldn't get adequate help, please help because an associate from the Best Buy in my town told me Webroot was better than Norton and I deleted norton. Thanks in advance
I downloaded the app. i pressed the key icon logged in with my webroot log in info and the correct password, but it says that its incorrect. I have no issues loging into my online system, yet cant access the app. Please help me out here.