iphone 5s WebRoot protection

  • 19 December 2014
  • 1 reply
  • 24 views

I have the WebRoot app downloaded onto my iphone 5s. When I try and log onto the WebRoot app I'm unable too. Also, how can I know if my phone is being protected by WebRoot?

1 reply

Userlevel 7
Badge +62
Hello GARYD,

 

Welcome to the Community Forum,

 

It's important to know that your iOS device will not show up under "mobile protection" in your account, regardless of what version of Webroot you have.SecureWeb and Back& Sync are Webroot apps for iOS devices, but they are not anti-virus applications and thus will not appear in the mobile anti-virus portion of the account area.

 

Please go here to the KB and Here

 

 

 

If you have anymore questions then feel free to ask!

 

Best Regards,

 

 

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