Best answer by JimMView original
iPhone app not working
The iphone app doesn't work!!!! no matter what I do I cant log on to the backup & sync app on my iphone.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
After you have changed the settings or confirmed that they are setup properly, please try logging into the Backup & Sync app again using your Gmail address and be very careful and deliberate with the characters you are entering on the mobile keyboard.
You are getting the error regularly, but are you also at times able to get logged in correctly? If so, you might want to submit a trouble ticket. The link is below in my signature area.