I have read the other posts and watched the how to video but they do not cover my problem. My control panel says I need to activate. When I do it says I already have but my mobile does not show as being protected. The green tick shows in SecureWeb. What else am I supposed to do.
Best answer by Goodcooker
Thanks for the reply. The control panel to which I was referring is the one that showes on the desktop when you click the icon in the task bar. I gave up yesterday after posting but have checked it again and it now says I am protected so it has sorted itself out.