First, I was able to download the SecureWeb app on my iPhone 6 no problem. However, it won't allow me to sign in. When I click on "sign in" it takes me to the Webroot website, where I sign in. But the app tells me I am not signed in. How can I sign into the app itself? I am so confused.
Second, there appears to be two different apps in the Apple app store for Webroot: SecureWeb, and another one called WiFi Security. What is the difference? In any case, I can't log into either app successfully.
Best answer by Ssherjj
I apologize again because Webroots Help is out of date and the Knowledge Base is incorrect as well. Please look in the Apple Store for "Webroot Backup & Sync."
I am running SecureWeb & Webroot Backup & Sync on my IPad 6 and an older iPad Mini without issues.
My best advice would be to Submit a Support Ticket and they can resolve these issues for you.You can also call during Business hours.
Sorry that I couldn't be much help. As we are Volunteers here and the Support Team is best in these circumstances. Please keep us posted if you can.