Username/Password inconsistencies.......Please advise.

  • 5 June 2012
  • 1 reply

Based on my "once-over" glance of the iOS board, it seems my problem is a semi-frequent one.  However, it appears that the reasons for this issue tend to vary from user to user. 
My accurate login information fails to work on either SecureSynch or SecureWeb.  I would appreciate somebody looking into this at their earliest convenience and advising me of the appropriate course of action. 
Addendum:  I am using SecureAnywhere Complete 2012.  I can provide product details (keycode, etc.) on request.?

Best answer by YegorP 5 June 2012, 23:09

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1 reply

Userlevel 7
Hi RachelTalbot,
First of all, welcome the Webroot Community forums! Glad to have you with us! :D
Can you please Private Message me the email address along with the Webroot SecureAnywhere Complete keycode associated with your subscription?
Click the link below to send me the PM.