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Username/Password inconsistencies.......Please advise.

  • 5 June 2012
  • 1 reply
  • 28 views

Based on my "once-over" glance of the iOS board, it seems my problem is a semi-frequent one.  However, it appears that the reasons for this issue tend to vary from user to user. 

 

My accurate login information fails to work on either SecureSynch or SecureWeb.  I would appreciate somebody looking into this at their earliest convenience and advising me of the appropriate course of action. 

 

Regards

 

Addendum:  I am using SecureAnywhere Complete 2012.  I can provide product details (keycode, etc.) on request.?
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Best answer by YegorP 5 June 2012, 23:09

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Userlevel 7
Hi RachelTalbot,

 

First of all, welcome the Webroot Community forums! Glad to have you with us! :D

 

Can you please Private Message me the email address along with the Webroot SecureAnywhere Complete keycode associated with your subscription?

 

Click the link below to send me the PM.

http://community.webroot.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/1018

 

Thanks,

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