We excited to announce that we will be launching an upcoming Android Beta program in the very near future.
This thread is where we'll be capturing all of your feedback, comments, and suggestions.
Stay tuned for a more info.
Thanks!
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UPDATE: Scroll down or click here to jump to the latest Android Beta news
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Thank you very much, SophiaC, for your very thorough explanation. Things are pretty much as I had assumed but I really appreciate the clarification. ;)
BD
BD
Hi Wigg,
Just a thought, but do you have Webroot SecureAnywhere enabled in "Device Administrators" of your phone.
It's in:
Settings/Security/Device Administrators, check the box for "SecureAnywhere". (Settings/Secutity is also where the option to turn "Unknown Sources" on/off is.)
This should already be done, but I was just wondering.;)
BD
Just a thought, but do you have Webroot SecureAnywhere enabled in "Device Administrators" of your phone.
It's in:
Settings/Security/Device Administrators, check the box for "SecureAnywhere". (Settings/Secutity is also where the option to turn "Unknown Sources" on/off is.)
This should already be done, but I was just wondering.;)
BD
Yes, but when he turns it off, it comes back on without his approval. Hence, the issue he's having.;)
Same here, Daniel. 😃
Thanks Sherry but the box was already checked when it updated. I have tried unchecking and checking again but it makes no difference. Still the icon is nowhere to be seen!
Still no persistent status icon though. I am running Android 7.1.1. Icon was there in the Free app.
I have noticed that under Battery Monitor, the "power consumption by app" information is missing and I cannot see the Current Usage button either. The Battery Information panel is working fine. I am using the Complete Beta and everything else seems OK (apart from the Persistent Status icon which is still missing).
I changed it to hourly and it scanned the first time OK but didn't scan and hour later. I'm not too bothered about it - just ponting out the issue.
Yes I see the difference. My previous version never missed its weekly scan because I assume it scanned again as soon as I went back on line if I was offline when the scan was due. If the Beta version waits another week for me to be online, I would say that was less optimal. I suppose there was a reason for the change?
Awesome! New toys...:D@ wrote:
Actually, in the non-beta version, if you missed a scan due to being offline, it does not scan when the device comes back online again. That is a feature I would like to add!
The difference right now between beta and non-beta is only under the hood. If we did it right, you should notice no change. Later we will be adding noticible changes.
My Phone's OS updated to 7.1.1 from 7.0.0 and all is still working very well. ;)
https://www.blog.google/products/android/sweet-update-nougat-android-711/
Daniel
https://www.blog.google/products/android/sweet-update-nougat-android-711/
Daniel
I suppose it's OK for me to say, since it's an "open beta": it works just fine on my Pixel XL under Android "O" beta 4 (8.0ß4).
Christian,
Yeah like Sherry, I've left the Android beta for now and went back to the app's production release on the Play store.
Since you've successfully reinstalled the beta again, you must 1st leave the beta program for the app. Go to the Google Play store and search and select the Webroot beta app entry.
Scroll down the app's page and there's a section called "You're a beta tester". Click on "Leave".
After this you can proceed to uninstall the beta version as you did before.
I would also restart the phone before installing the production version of "Webroot Mobile Security & Antivirus" from the Play store.
--Patrick--
Yeah like Sherry, I've left the Android beta for now and went back to the app's production release on the Play store.
Since you've successfully reinstalled the beta again, you must 1st leave the beta program for the app. Go to the Google Play store and search and select the Webroot beta app entry.
Scroll down the app's page and there's a section called "You're a beta tester". Click on "Leave".
After this you can proceed to uninstall the beta version as you did before.
I would also restart the phone before installing the production version of "Webroot Mobile Security & Antivirus" from the Play store.
--Patrick--
Yeah like Sherry, I've left the Android beta for now and went back to the app's production release on the Play store.
Since you've successfully reinstalled the beta again, you must 1st leave the beta program for the app. Go to the Google Play store and search and select the Webroot beta app entry.
Scroll down the app's page and there's a section called "You're a beta tester". Click on "Leave".
After this you can proceed to uninstall the beta version as you did before.
I would also restart the phone before installing the production version of "Webroot Mobile Security & Antivirus" from the Play store.
--Patrick--
Finally got it! I couldn´t find any "Webroot Beta" app in the store, its actually a section in the "Webroot Mobile Security & Antivirus" and scrolling down into this, the normal app, until You find the section of the beta program, rather than installing the normal app again. It took some minutes before actually removing me from the beta program. Now I just wait and see if it is replaced by the WR or if I have to unistall/reinstall before it takes effect.
When I go to the Google Play store I don't see any option to leave the Beta, despite saying that it IS the Beta that I have installed. Until I can figure out how to leave the Beta group I am unable to reinstall the release version since it is not offered, just the Beta is offered. Think I'm just going to uninstall from my phone and use a different mobile security app all together, at least until a new Android version is released. The current (Beta) version is useless and doesn't work correctly. 😞
Hi BD, I have been searching and searching for a link to show you how to leave the Beta group. I had to scroll down I believe when going to the Play Store and clicked on Beta. Not sure why you cannot leave the program. So odd...
Thanks, Sherry, but I don't see it anywhere on the Google Play page.
Here is a screenshot of the entire page and I don't see anywhere to leave the Beta.
I've gone ahead and uninstalled it from my phone and am going with my backup plan until I figure out how to get the Release version on my phone. The Beta doesn't work. It scans for half a second and says everything is fine when it didn't even show any apps being scanned in the progress bar. Scans usually took about 20 seconds and you could see the apps being scanned in real-time. That's no longer the case.
Another domino falls... 😞
Here is a screenshot of the entire page and I don't see anywhere to leave the Beta.
I've gone ahead and uninstalled it from my phone and am going with my backup plan until I figure out how to get the Release version on my phone. The Beta doesn't work. It scans for half a second and says everything is fine when it didn't even show any apps being scanned in the progress bar. Scans usually took about 20 seconds and you could see the apps being scanned in real-time. That's no longer the case.
Another domino falls... 😞
Hi BD & Daniel.
My Beta was listed as-shown in your post Daniel as well. So it is not right that BurnDaddy's doesn't show Beta listed.🤔
Maybe Support or@freydrew can advise?
My Beta was listed as-shown in your post Daniel as well. So it is not right that BurnDaddy's doesn't show Beta listed.🤔
Maybe Support or
Thanks guys. I was trying to do this on my PC and that was the problem. I was able to go to Google Play on my phone (after reinstalling Webroot Mobile Security Beta) and the leave option was available. So I left and setup the account again and am running the non-beta version, but i still have the issue with scanning. It only scans for a second, the progress bar doesn't move, and then it reports everything is fine, 'No threats found'. I don't believe it is working correctly. This is not how it acted in the past.
What's the version number?
Current Version
5.1.2.27294
or 5.5.3....... as my wife's phone has that version and it's the free version and not Beta!
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