Android problem

  • 18 December 2015
  • 2 replies

Userlevel 5
Badge +16
Hi Guys
 My wife has a galaxy S3, lately it just loses the pass word every 2 days and sometimes sooner.
 It can be reset easily enough, but it's becoming a bind to have to repeatedly reset it.
any suggestions

2 replies

Userlevel 7
Badge +62
Hello ?
Nice to hear  from you again. Does your wife have the latest update of Webroot from the Google Play store?
 Please look here
You may want to uninstall/reinstall Webroot on the device. If you need instructions for this I can help.
Userlevel 5
Badge +16
Its one of the devices covered by my licence, both of our phones have webroot..
She used to have virgins anti virus on it, but that was a complete pain in the tail
I think the webroot auto updates on her phone, but I'll double check when she gets back.