Webroot is actively working to address the issues with the Webroot Mobile Security & Antivirus app and again apologizes for any inconvenience you may be experiencing. So far, our QA testing indicates the 5.5.5 beta version shows improved app performance and reduces device resource usage significantly.
We want to release an update as soon as possible but we have yet to complete a full QA cycle.
This is where you can help.
If you're able, please head over to our beta signup page to request access. After completing the steps, you'll be able to download one of the beta builds as we'd love to hear your feedback while we continue our internal dev and QA work. Again, this isn't mandatory nor the official release but receiving real-world feedback will greatly expedite the official update.
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Does running a VPN affect the functioning of webroot v5.5?
I am using AdGuard AdBlocker for Android which acts like a VPN (the combo of AdGuard & Webroot worked perfectly previously).
I have tried disabing AdGuard, but still the same Error CODE_1011.
Thank you.
Userlevel 7
+62
Thank you for that information Daniel. (YAY BETA Team)!😊
Userlevel 7
+63
Same issues as @Ssherjj and @smith2006 so Uninstalling once again!
Ok, thanks for letting us know.
Same error like @Ssherjj
Thanks @Ssherjj for sharing. We'll pass this onto the Product Team. Thanks!
Userlevel 7
+62
Scan freezes and pops up an error below
Getting this error all day when doing a manual scan.
After clicking "OK" in the error above this window has a endless spinning circle.
SAMSUNG GALAXY NOTE 8
Thanks @Ssherjj . Give me a second, I'm going to move those conversations into this thread so we have one place to talk about this.
Update - It looks like with post timestamps it might actually be a bit confusing bringing those conversations over here. Let's start using this thread moving forward regarding 5.5.5.
Update - It looks like with post timestamps it might actually be a bit confusing bringing those conversations over here. Let's start using this thread moving forward regarding 5.5.5.
Userlevel 7
+62
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