Best answer by JimM
View originalBofA App Threat - How do i mail logs?
I'm trying to re-install and update the Bank of America Mobile App from Google Play. WRSA is blocking saying there is a Trojan threat. How do I mail logs so you explore this? B ofA says there is nothing wrong with their app.
Userlevel 7
Hi Kevin,
For false positives or infection-related issues, the best course of action is to open a support case.
Our threat researchers can then provide you with instructions on how to submit a log if necessary.
Thanks 🙂
For false positives or infection-related issues, the best course of action is to open a support case.
Our threat researchers can then provide you with instructions on how to submit a log if necessary.
Thanks 🙂
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