The E-mail or password you entered is incorrect", I am using the same e-mail and password that I used to log into my pc account and still not working. any ideas on what could be wrong?
PS. I also entered both the OLD and NEW full code just to make sure. and nothing. Any advice will be appreciated. thanks in advance.
Best answer by JimMView original
I'm going to dig into this issue a little deeper on our side and circle back around with you tomorrow to see if we can come up with a solution for you. If it was working just fine before and suddenly quit, this doesn't sound like a typical login issue. I'll find out what I can and most likely private message you tomorrow to retrieve some account details. Hang in there, and we'll talk more tomorrow, after I've had a chance to confirm a few things.
Also while you are at it, please tell me how to find out how many PC/Laptops I can install the software too,
thanks a lot, I appreciate the effort.