Best answer by YegorPView original
I'm a new customer and I don't know how to set up the device scream. I have it turned on on my phone but I would like to test it. Can anyone help? Please and thank you!!! :))))
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Welcome to the Webroot Community; I'm more than happy to help you get this figured out! :D
Check out this Community Knowledge Base article from a couple of months back. It explains the three different ways to make device scream.
Hope that helps! Let me know if you have any other questions!
Can you please Send me a Private Message with the email address you used to create your My Webroot Account so that I can take a look on the back end?
The Lost Device Protection needs to be activated from the device itself and to issue the command from your online account you need to have Administrator permissions enabled.
1. Log in to your My Webroot Account
2. Click on Account Settings
3. Navigate to Access & Permissions and change the permissions to Admin and Access
You would then issue the command from the Mobile Security tab under Lost Device Protection once selecting your device.