different email addresses

  • 18 February 2013
  • 2 replies

I had set up my webroot account and was in the process of downloading the webroot sevure anywhere and I don't know what I did but I think it got set up under a different email address.
How do I correct this?

Best answer by MikeR 20 February 2013, 01:57

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2 replies

Userlevel 7
I am not quite sure if you are asking for your email address that is associated to your MyWebroot Account or if you are asking for us to resend the download instructions to your email address. I have found older/expired keycodes registered under a similar email address (*d*.net), but I cannot find a current subscription. Please Send me a Private Message with any current keycodes or other email addresses and I will assist you further. :D
Closing this thread, please let me know if you need further assistance.
Userlevel 7
Hello pmbears and welcome to the forums!
I admit I do not quite understand what you think may have happened regarding email addresses and the account/setup of WSA, but I believe end users cannot change the email address used.  You will need to Submit a Trouble Ticket for assistance, or wait for a Webroot employee/Mod here on the forum a little later this morning to assist you.