Fix This Now NOT WORKING :(
Latest up update has turned off Install Shield, File System Shield and Execution Shield an all 3 Fix This Now buttons do nothing when I try to fix it 😕 only one that worked was to run a Scan 😞
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I think if you copied and pasted a link to this thread, the support team would probably be able to see what is going on and what steps have already been tried, and that way you don't have to explain it again 😃.
Maybe something like: Hello, I am having an issue with Webroot SecureAnywhere on my tablet. I already posted about it in the forums here https://community.webroot.com/t5/Webroot-Mobile-for-Android/Fix-This-Now-NOT-WORKING/td-p/115990 but they weren't able to help me. Thanks, [your name here].
Hope this helps,
Have a nice rest of the evening and holler again if you decide you want more help. As I'm sure a Support Ticket could resolve your problems in minutes.
So take a break and think about it...
Take Care Sassyd13
At this stage I would follow SSherjj advice and open that Support Ticket. ;)
Sorry forget the whole instructions process that I originally had to go through when WBA was originally installed on my Tablet in Feb for instructions that came with it were missing steps 😕 so had to spend few days bouncing back an forth on email with support an geek squad an phone till they figured out instructions were missing some steps.
So thank you for the help 🙂 Sooo appreciated!
Now that reinstalled what do I do next?
So is there anything I need to do before I open the app ?
Sorry for wasting everyone's time 😞 Thank you to those that were responding earlier an helping earlier! 🙂 your responses were greatly appreciated!