how do I add another tablet to my webroot

  • 12 May 2015
  • 1 reply

on the tablet that i cant load the webroot to, when i put in the security key (which is correct) it says its incorrect and cannot add.what do i do?

1 reply

Userlevel 7
Welcome to the Webroot Community.
I was able to locate your keycode and see that you have created an account already.
What is the name of the application that you are attempting to install?
You will want to download the Security-Free application and then make sure that you are entering your keycode and login credentials correctly when prompted.
Please respond back to me here if you have any other questions, or if you are still requiring assistance.
Best Regards,