How do I remove the virus mediatek. Smsreg

  • 26 February 2015
  • 1 reply
  • 185 views

How do I remove the virus mediatek.smsreg

1 reply

Userlevel 7
Badge +62
Hello jdkswhite,

Welcome to the Webroot Community,

Sorry you are having these issues. Please issue a Support Ticket and they should be able to resolve this free of charge with an active subscription! This is some information that I've found on this Trojan. But I'm not sure if this is the same thing as what I found below. So do Contact Support! https://www.webrootanywhere.com/servicewelcome.asp

tThis could be a is a malicious android app used to interrupt the normal operations of your android device and gain access to the private information you have stored in it. These kinds of threats are called Malware.

Also the name of a specific malware will almost always be different than the name of the program in which it was brought into your device by: if it was not hidden, it would be all too easy to locate and remove them right?

There is always a chance that it is a False Positive, however I would not take that chance.

Please let us know if this was resolved or not because it could help others.

Kind Regards

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