how to choose/set webroot interface language on android?

  • 29 January 2016
  • 8 replies
  • 93 views

Userlevel 2
greetings!
like the title says: i downloaded and installed and i'm am running webroot on android, but have a very poor sort-of-localized interface language, and want to change it to english.  howto, please?
cheers,
ps

8 replies

Userlevel 7
Badge +62
Hi pedrosilva58,
 
Welcome to the Webroot Community,
 
My advice would be to uninstall Webroot and reinstall to see if you have a choice to change to English.
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
 
Then reinstall from the Google Play Store. Make sure you have your keycode written down.
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
 
Hope this helps?
Userlevel 2
Sherry,
thanx for replying.  i am positive i was not given the choice to select a language, and your link (https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065) does not show any either (as far as i can see).  so i fail to see how uninstalling and reinstalling would solve the problem.  but thanx anyway!
cheers,
ps
 
 
Userlevel 7
Badge +62
Hi there,

Sorry about that ..
You might want to submit a support ticket and ask them if this is possible. The link to support is below my signature. This is a free service. Hopefully they can answer this or solve this issue for you.
Userlevel 2
Sherry,
thanx again for replying.  i've submitted a support ticket using the link you provided.  if i receive a solution that works, i'll post it here.
cheers,
ps
Userlevel 7
Badge +62
Hi there pedrosilva58,
 
Your welcome..yes please let us know if Webroot Support has a fix for this. I'd really appreciate it because this would really help others with same issue.
 
Thanks!
Userlevel 2
greetings, all!
for future reference (hopefully in the not-so-far future only...), here's the reply from webroot support:
"at this time there is now [sic] way to change the language for the Webroot app. "
bummer!
cheeers,
ps
 
Userlevel 7
Hi ps
 
I am afraid I though that this would be the case...but thanks for confirming this...it is helpful.
 
Regards, Baldrick
Userlevel 7
Badge +62
Hi pedrosilva58,
 
Sorry to hear that!
 
I just found this Feature Request by ?. You can kudo this idea and then the more kudos it gets then the Developers will take notice.. https://community.webroot.com/t5/Ideas-Exchange/Add-change-the-language-of-the-program-interface/idi-p/181041
 
 

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