Knowledge Base

How to Locate Your Mobile Device

  • 10 April 2013
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How to Locate Your Mobile Device
Userlevel 7
  • Retired Webrooter
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Question

How do I locate my mobile device using the locate feature?

Answer

First, please log into your MyWebroot Account
Click on Mobile Security
Select the device you wish to locate
Click on Lost Device Protection.
Select  Locate My Device

 
If the device happens to be turned off and cannot receive the command, then it will detect the pending command next time it checks in with the console.  The device is set to check for pending commands every 30 minutes.
 


 
You can also locate it from another mobile device.
To do so, text your number with "locate password" (replacing password with your Webroot password).

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