I have set up unlocking by face recognition on my Moto G 2nd gen. How do I use it?

  • 24 May 2016
  • 1 reply
  • 492 views

I have set up unlocking by face recognition on my Moto G 2nd gen. However, there are no instructions on haw you use it. I have tried holding it up and looking into the camera but nothing happens.  Also, the staying unlocked at home doesn't work. I set it up and it recognised my address correctly but the phone still locks itself when I am at home.  Any help with either problem would be gratefully accepted. Webroot support offered no help whatsoever.  Their only suggestion was to try the "community".

1 reply

Userlevel 7
Hi niceteeth
 
Welcome to the Community Forums.
 
Have you looked at this thread over at the Android Support  forum or this thread from Motorola?
 
Regards, Baldrick

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