To Customer Support To Customer Support
Solved

I'm not eligible to get the free version?

  • 13 August 2013
  • 4 replies
  • 54 views
ams963
Rank
Userlevel 7
Hi,
 
When I clicked on Free app in here http://www.webroot.com/us/en/home/products/android it took me to http://www.amazon.com/Webroot-SecureAnywhere-Mobile/dp/B004U85D2S/ where it says I need to sign in. After doing that it says :
 
We're sorryYou are not eligible to purchase this app due to geographical restrictions. (Why?)
icon

Best answer by Rakanisheu Retired 13 August 2013, 16:15

View original

4 replies

Rakanisheu Retired
Userlevel 7
Just search for Webroot in your devices app store and d/l the free app.
ams963
Rank
Userlevel 7
Yes I know I can get it from the app store. But what's wrong with the above process? Why do I get that message?
Rakanisheu Retired
Userlevel 7
No idea but if I had to guess its due to the fact it directs to the Amazon US site, Amazon is very picky about what regions you are from and what site you are accessing. I have similar issues when I visit the US site.
ams963
Rank
Userlevel 7
Oh I see. Thanks Roy.:)

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.