Webroot Mobile Security for Android
Support for our Android mobile apps.
- 942 Topics
- 5,011 Replies
I have an Irulu 9 tablet that was working fine until yesterday. When I turned it on, and waited for it to warm up, I noticed a green robot - similar to R2D2 with the word ERASING with activity bars moving below it. I did not have Webroot on the tablet, but it is on my desktop. I shut it down as quickly as I could, but I'm now unable to accedd the Internet. My problem: I may have made it worse - but since I was unable to connect to the WiFi, I elected to reset the tablet to factory defaults and even erased the SD card of data that I had stored there. Now when I try to connect, it is able to connect to my WiFi, but apparently immediately disconnects when I select the browser. Thus, I am unable to reach the manufacturer home page or Webroot to download and install a virus checker. I would appreciate any help you can offer. Al_Davis
Cant seem to install the android version of the software onto a Samsun tablet. I have a LICENSED copy of the product and have tried installing it from the web as well as Google Play and dneither accept the license code frmo the package. The license number is the same one listed on the admin home page. Anyone have any ideas or suggestions. Seems like the Geeksquad is making it difficult to get it done..
See YOUTUBE [url=https://www.youtube.com/embed/Q8xz8xKEFvU]https://www.youtube.com/embed/Q8xz8xKEFvU[/url]. It seems that the top 10 flashlight apps are all malware that access your contacts and other sensitive data on cell phones. Does anyone know if the "Nightflash" program is safe?
I have Internet Security Complete 2013 for 5 devices. So far, I've only used it on 3 PCs. I've ordered an Amazon Fire Phone and want to ensure it's protected. Since the Fire OS is a fork of Android, I'd like to know if my Webroot product will work on the phone. Thank you.
When i try and update my Australian mobile phone number to include the correct country code - currently incorrect - it comes back as invalid. I'm putting in counctry code - leaving of the preceding 0 for the area code (04) and putting in the remaining 8 digits. Can anyone please help?
This afternoon I paid for the premium version via play store. A few seconds later, all seemed fine... I checked a few settings, all good. After restarting the device, randomly I checked it again and nothin. II am being suggested the by premium version, extra settings are gone... I only have the purchase confirmation from pay store. What should I do? Help please.
I just installed the Webroot mobile app a couple of days ago. Since then, I have tried everything to avoid having to sign in every time I want to use my phone. I have changed settings, both with Webroot and my phone, and have uninstalled the app and removed it from my Webroot account, but nothing seems to work. I am now resetting my phone to facatory settings, hoping that will work. I paid the $4.99 for the upgrade, so I really want to use it, but this having to type in my password 20 times a day is ridiculous. Is it possible to use Webroot mobile without having to sign in every time?
Sorry, first time here. Problem is as per subject, didn't realise there was this box further down. Basically, I can't see a another way to contact Webroot with this query. How to get scan to work again. Cheers, John w.
Hello gang! I hope everyone had great Holidays! As you can see the above I created this account for the console because I will need to install the mobile version for my new Samsung Galaxy Note 4 and a version for the Samsung Galaxy S tablet. I have never done this before so I have been reading here so I have a good idea of what I need to do. Does it take some time for this account before it will be active? Right after I created the account and wrote everything down as I created it, I then logged out and tried to log back in and used exactly what I created the account with and it says its invalid. It basically doesn't recognize what I'm putting in. It puzzles me. I punched in my full email address and then password etc. I wanted to get this setup because my daughter is coming tomorrow and we were going to put WSAC on the phone and the tablet. Do I need to pay extra fee for the license? Or can I use this same key code? I did compare this to