Webroot Mobile Security for Android
Support for our Android mobile apps.
- 941 Topics
- 5,008 Replies
I have installed to mytouch phone but I get an error of "Login failed. The email or password you entered is incorrect." I have done this several times. I am using my webroot account information and my Keycode that I received on my receipt. I have my 2 laptops currently on my console. I also have checked to make sure that I have given myself access on the console for my cell device. Please help.
I have tried to get the Secure Anywhere to download to my phone (android) and my tablet. On both devices I get the 'ERROR' message that others seem to have received before also. I have made sure that my e-mail and password are correct and that my keycode is correct but program still will not download and still gives me the error report every time. I do not know what else to do. I do not know if my phone is "rooted" and both devices always have internet. What options do I have now?
This afternoon I paid for the premium version via play store. A few seconds later, all seemed fine... I checked a few settings, all good. After restarting the device, randomly I checked it again and nothin. II am being suggested the by premium version, extra settings are gone... I only have the purchase confirmation from pay store. What should I do? Help please.
I have webroot complete for my pc and android phone. Since update my phone webroot is not working. Icon is not on status bar and only updates definitions and scans if I manually do it. the version is now a free version not my paid version. i have tried to uninstall but it will not accept password. I have tried to change password to uninstall, but it still will not accept password. I have tried to upgrade. Please help. I am very frustrated as I have been a Webroot cutomer for years!
I have had this tablet for a while now, and bought a NextBook recently. I set up the NextBook with a pin number for the Lock Screen feature, but I can't find out how to set the Samsung with a pin number, it says it is protected with the LockScreen in place. How do I find where to put the pin number in?
Hi, I am using Voxofon on my Android phone which places international calls using SIP. I have never had problems with this and other call blockers like Call Control. I have "Block unidentified numbers" set in SecureAnywhere which is important to me since I recieve a lot of unwanted international calls I need to block. This works fine except for the fact that when I place calls using VoxoFon in SIP mode my outgoing calls are blocked by SecureAnywhere. Let's say I call +47 6713 2230. When the call is being set up I get a popup from SecureAnywhere saying sip:+<firstname.lastname@example.org:5070> is being blocked. That is the number I am placing a call to, not an incoking call. Since there's no whitelist available I am stuck and have to use another call blocker. I really wish a whitelist was provided and also a way to add numbers with wildcards both to a black and whitelist which would make it possiblke to block all toll free calls. I am using SecureAnywhere on all my
I've just renewed my subscription for another year, and I have decided to download the webroot app for my android, when I am asked to enter my account information and product key, I get a message saying that it is not the required key code, yet it is the same one displayed on the "my account" tab of my pc interface.
I have recently been a victim of identity theff and have found out what and how they did it. No matter what I do if I turn on my mobile data when at m moms someone hijacks my phone and changed the device access code even so i'm locked out of my phone. They time out my phone when searching websites like Amazone and they change my passwords to my email and facebook page and I'm unable to log in. I know that they have to be within wifi range for them to hijack or see what your seeing on your phone, but how can i prevent them from connecting with my phone I dont have WIFI no more I like to use the mobile data, is there something I can do besides change my number or format the phone to prevent this cause those two options dont work.
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