Webroot Mobile Security for Android
Support for our Android mobile apps.
- 946 Topics
- 4,988 Replies
DOWNLOADING TO MOBILE DEVICES
I have tried to get the Secure Anywhere to download to my phone (android) and my tablet. On both devices I get the 'ERROR' message that others seem to have received before also. I have made sure that my e-mail and password are correct and that my keycode is correct but program still will not download and still gives me the error report every time. I do not know what else to do. I do not know if my phone is "rooted" and both devices always have internet. What options do I have now?
Paid but nothing!
This afternoon I paid for the premium version via play store. A few seconds later, all seemed fine... I checked a few settings, all good. After restarting the device, randomly I checked it again and nothin. II am being suggested the by premium version, extra settings are gone... I only have the purchase confirmation from pay store. What should I do? Help please.
webroot not working on phone since update
I have webroot complete for my pc and android phone. Since update my phone webroot is not working. Icon is not on status bar and only updates definitions and scans if I manually do it. the version is now a free version not my paid version. i have tried to uninstall but it will not accept password. I have tried to change password to uninstall, but it still will not accept password. I have tried to upgrade. Please help. I am very frustrated as I have been a Webroot cutomer for years!
Product key not compatible with Android app?
I've just renewed my subscription for another year, and I have decided to download the webroot app for my android, when I am asked to enter my account information and product key, I get a message saying that it is not the required key code, yet it is the same one displayed on the "my account" tab of my pc interface.
cell phone hack for iphone & android
I have recently been a victim of identity theff and have found out what and how they did it. No matter what I do if I turn on my mobile data when at m moms someone hijacks my phone and changed the device access code even so i'm locked out of my phone. They time out my phone when searching websites like Amazone and they change my passwords to my email and facebook page and I'm unable to log in. I know that they have to be within wifi range for them to hijack or see what your seeing on your phone, but how can i prevent them from connecting with my phone I dont have WIFI no more I like to use the mobile data, is there something I can do besides change my number or format the phone to prevent this cause those two options dont work.
Anti-Theft features and "User Accounts" (Android or Samsung)
Hi All, Can anyone share their experience with theft prevention and user account on their android device? I was playing with the Anti theft features with the tablet(Galaxy Tab S running Android 4.4.2 w/ user accounts) which worked well on one user account. UNTIL I decided to change to another user account (i think the way Samsung has it working is that it seperates all users and the assosiated apps) So with my second user account on, i activate some of the anti-theft and it starts screaming but there isnt any "unblock" screen. So my tablet decides to log out to the lock screen and thats where my issues start. When i press the power button the display comes on but instantly turns off. So i need to try to somehow rush to change user again, after 5 minutes i manage to rush and change user, BUT [list] [*]my tablet seems like it has crashed and is frozen software/OS wise. [*]A few moments later Webroot crashes and it asks me to close webroot with the o
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