Webroot Mobile Security for Android
Support for our Android mobile apps.
- 936 Topics
- 4,988 Replies
upgrade did not go through
Even though I was pretty sure I already had paid for the protection in the bundle package I had purchased not to long ago and had been using. I figured why not just pay the 5 dollars and be done with it and upgrade. After doing that I am still on the free version and it wants me to upgrade again. I did a force check and nothing. If anyone can be of assistance I would sure appreciate it. Thank you, Garrett
webroot secure anywhere premium android
i am a long time user of webroot for pcs. i just today used my 3rd license of webroot on my mobile android phone. i have 2 problems: 1. i paid 5$ to upgrade from secure anywhere mobile to premier, even though i already paid for 3 subscr1ptions. and then after paying $5, the webroot app said that it was the premier version....until.. several hours later it now says it is back to being the free app? what did i just pay for then? 2. my webroot console password does not work on the app, this needs to be fixed. my password works fine on the pc and console. -any input would be appreciated
One Can Request Desktop Site on Android
Hello [url=https://community.webroot.com/member/profile?mid=24830][user=24830][/user][/url] And Webrooters! Did you figure out on your Android that you can open menu in lower right hand corner of your browser menu and put a checkmark in request desktop site for the Forum and you can see the Forum home page like on your PC desktop...I just figured it out! Its a whole lot easier.. :) Beings as the Forum has changed in the new updated version. For you were asking if I figured out how to scroll to the bottom of the last recent post. Regards,
How do I turn off Enter Password to Unlock every time I want to make call on Android
Just updated my Android with SecureAnywhere and now after my phone has been sitting for a while unused i have to put in my password to use my phone. This is a pain in the butt. Anyone know how to disable this feature. Thanks. Jack
Webroot won't let me log in mobile?
I've recently gotten a subscription for best buy and after using it to clean up my aunts infected computer I fell in love with it's performance. I've tried getting it for my galaxy s-5 however, upon logging in and entering in the credentials, I encountered an error... it says; "The keycode you entered is not valid. (152)" I'm pretty sure on the box it said I could protect up to 3 devices. (My laptop and my aunts computer are good so far but...) I don't understand. Is it merely an update error or is it something else?
Webroot SecurityAnywhere Mobile Complete - AV-Comparatives: Mobile Security Review September 2014
[b]Webroot SecurityAnywhere Mobile Complete[/b] Webroot SecureAnywhere Mobile Complete is a balanced security product, which has a feature-limited free version. For users who require more functionality, a premium version is available. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/15899iBD9E6A08DF7D8711.jpg[/img] [b]Installation[/b] We installed Webroot SecureAnywhere from the Google Play Store. Once the licence agreement has been accepted, the user has to create a Webroot Account or log in with an existing one. The password for the account has to have at least 6 characters. The product is then registered as a device administrator. Starting the program When the program is first started, an alert in yellow points out that the Android lock screen has not been activated, and the installation of apps from unknown sources is allowed. When both of these problems have been fixed, the status display turns green and makes clear that the product is now protected
Warning received about "widget.storystack". How to research the Risk/Threat before choosing?
I received a warning notification on my Android phone about "widget.storystack". [b][i]Webroot blocked access to widget.storystack.com/redirect[/i][/b] [i]This webpage exhibited suspicious behavior or is similar to known sources of malware or spam. Visiting this page may put you at risk.[/i] The notification presents me with 3 Options: Block the page, Continue to page, or Never block this site. Before making the decision, is there a way to research the particular Risk/Threat for more details?
"The email or password you entered is incorrect"
Hello, I have scoured the message boards for a solution to the log in fail I am getting. the message I recieve says "The email or password you entered is incorrect." Now I have read all the boards and the basic troubleshooting that you guys have posted and I am still getting the message. The phone does autofill the email address but I correct it. I believe the problem has something to do with I just bought another year and added an additional security key to my webroot page.
At Any given time, webroot (I have the full mobile/internet protection package) is using over 50 percent of my battery. I'm using a Samsung Galaxy S4. Any ideas how to decrease the amount webroot uses or is this just something I have to live with. I've changed all native phone/android settings to minimize battery usage already.
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