Webroot Mobile Security for Android
Support for our Android mobile apps.
- 939 Topics
- 5,003 Replies
I have an app called Private Diary. [url=https://play.google.com/store/apps/details?id=app.diary]https://play.google.com/store/apps/details?id=app.diary[/url] Since the last update of Webroot Secure Anywhere on my android Samsung Galaxy Note II phone, I get an error each time that I open the diary app, then again when I type an entry, again party way in to typing the entry, and again after I save the entry. This is annoying. What do I do? Can anyone help? <img src="[url=http://i15.photobucket.com/albums/a367/JamieWriter/2014-06-04001935.png"]http://i15.photobucket.com/albums/a367/JamieWriter/2014-06-04001935.png"[/url] alt="image of code error">
Hi, due to having quite a number of problems during the last 6 months with my Kindle which has resulted in my having to reset it to factory settings I now find that I cannot use the above software (downloaded & paid for from the Amazon app store) due to my registering it too many times, I have deleted all the entries from my online webroot account but still I can't use the app, it has been working for around 5-6 months with no problem & until tonight I could just enter my account details no problem, it says the device currently doesn't have internet access & underneath it says key attachment has been exceeded yet I can access the web & download other apps with no problem.
Just updated my Android with SecureAnywhere and now after my phone has been sitting for a while unused i have to put in my password to use my phone. This is a pain in the butt. Anyone know how to disable this feature. Thanks. Jack
I've been using Webroot SecureAnywhere Mobil since my first HTC Tbolt. It's great. I am now using an HTC DROID DNA WITH ANDROID 4.1.1. I just upgraded to the latest edition from your email (version 188.8.131.5237). Immediately after installing it, 6 apps that I have been using for months, are being flagged by the new Webroot as Trojans. The prior versions had cleared them. Is the update that much better at scanning, or are these flags most likely false positives. The apps are: 1. Aces Gin Rummy 2. Basketball Shots 3D 3. Subway Surf 4. Super Stickman Golf 1&2 5. Train Legend As mentioned before, I have been playing these apps for months with no flagging from the previous version of Webroot. Please advise. Thanks, Dr. Mark W. Helfand HTC Droid DNA Android 4.1.1 Not Rooted
I installed SecureAnywhere Mobile on an Android tablet. I signed in to SecureAnywhere Mobile with my web portal email and password. A day later it still doesn't show up on the web portal. If I go to Register in the app, it shows "Free version - no expiration" and "Email address:" and "Current product key: None". Do I have to activate a product key before it will show up in the web portal?
Hi I'm looking for software for a couple of mobile phones as the existing software isn't doing the job it promises. I need mobile phone security to be able to show the location of the device on a map either via software or web browser, to be able to send alert messages to the device when it is stolen and most importantly cannot be wiped from the phone if the thief performs a factory reset. From what I can see on the Webroot features, it can offer the mapping and remote messaging, but I cannot find anything about factory resetting. Can Webroot integrate into a custom ROM that will survive a factory reset/custom boot? Thanks, Helen
Hello, I have the webroot secure anywhere app & I've upgraded it using one of my licenses that I had purchased, after restarting my phone I was logged out of webroot & when I logged back in, only the free version was active, if I retype my product key to activate my secure anywhere plus, will it use up another licence?
I am having trouble updating/fixing 3 items on my Galaxy Tab 8.0 that is running Webroot secure anywhere mobile. These are the messages: 1. Install shield is turned OFF 2. File system shield is turned OFF 3. Execution shield is turned OFF I have tried the "fix this now" and nothing happens. Can someone help me with this?
i have both lookout antivirus paid edition and webroot secure anywhere for pc's and phone's and i was wondering can webroot do the same thing as lookout? i noticed they have similar features, but lookout will take a picture after 3 wrong attempts to unlock your phone, does webroot do the same thing? that feature is very important to me.
Hello, I recently upgraded my android phone to the premier version of WSAM. I'm tryiing to block a number that keeps calling me from area code 011... that's how it comes up on my phone anyways... but the number seems to be too long, or not in the correct format for webroot to block it.... the number shows in my call log as +011-866-4550723, but won't let me enter that through the call logs menu, or manually entering it into the block list. Is there a special way I need to put that in to block it? Or can I only block 10 digit numbers? Thanks.
Webroot is a great product, but a primary function I use is not available mobile. With the number of hours of computing now done via tablet, it is a necessary and important addition. Look forward to any feedback. And implementation timeline would be appreciated.
Hi All I have installed 2 Mobile Premium on my Samsung phones with web basee console. One phone is working fine but another is keep asking for password as i sent the screen lock. I have changed the password on the web console but the new password is only working one new phone and another phone is not accepting the password. Please help me on how to solve this locked phone issue. Regards Mirza
I have been trying to sign into my webroot account for Android, mobile and tablet, and I keep getting this error code every single time. I have had it for my laptop for about 6 months with no issue and then when I decide to put it on my phone and Nook all of a sudden there is an issue. They both are Android systems so it makes no sense.
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