Webroot Mobile Security for Android
Support for our Android mobile apps.
- 939 Topics
- 5,003 Replies
For what seems like the fifth time in as many months, Webroot has greeted me with a "You may be at risk" Alert on my Android Device. OK! Except, as it turns out I was NEVER actually at risk, it was just my security provider, LYING to me and apparently using SCARE TACTICS to get me to agree to changes in contract terms. Webroot is supposed to be protecting me, not BULLYING me. The mixed message is frustrating and confusing. If you need me to agree to new contract terms, please simply ask me to do so. Alarming me with a notice that is completely unrelated smacks of practices commonly used by cyber-criminals to phish. By using the "you may be at risk" to deliver an otherwise benign message make it sound like a threat. Like you intend to PUT my device at risk if I don't agree to terms. Frankly I'm shocked that apparently, no red flags have gone off at Webroot over this. At the very least, this whole practice is both passive-aggressive and just a bit on the greasy side of unprofessional. I
I have installed Webroot for android and secureweb browser. I login on the secure webbrowser but when I click the tick to paste in passwords nothing happens. Can anyone help please. Thanks
First I apologize if this isn't the right forum. I looked around and this seemed to be the best fit I could find. I'm looking for advice from knowledgeable and experienced individuals on going forward after a Malvertising hit? First the background information, I'm running a Verizon Samsung Note 3 with the stock firmware that is currently up to date as far as I'm aware the last update was about a month ago. I'm running Webroot SecureAnywhere Mobile on the system and it is also up to date. I was using the stock browser and was looking at older video game consoles on GameStop's website when I got hit by a Malvertising ad. Not once during this whole process did Webroot register any hits or block anything. First a typical fake virus ad popped up then nearly immediately another page popped up that appeared to be in maybe Russian? Then the system began to download a file all in a matter of seconds. I hadn't even had
I have Webroot secure premier on my Galaxy S7 Edge phone running android 6.1.1. I am using 1/3 party lock screen but this S7 Edge still shows the native lock screen, which I have set to just open with the swipe. There is no way to disable the native screen completely unless I route the device and I don't want to do that. I swipe on the native screen then unlocked the third-party lock screen with actual security settings. Is there anyway to get webroot to change the notification that there is a problem (! inside a shield) my notification bar back to the green everything is okay notification? KJ
Hi I seem to be having same problem as many others using webroot on android. It says that my email or password is invalid. It isn't as I can easily log into my account on my PC. However not on my mobile or tablet using exactly the same details. Is there a problem - with so many posts on this topic does seem to be Thanks for any helo you can give
Does anyone else have issues with the Password Protection feature turning off? Everytime this happens, it shows that my sd card is not connected and I would have to constantly re-enter my pw on webroot app to enable admin access to my phone. I have the GS2 running android 4.1.
I have recently been a victim of identity theff and have found out what and how they did it. No matter what I do if I turn on my mobile data when at m moms someone hijacks my phone and changed the device access code even so i'm locked out of my phone. They time out my phone when searching websites like Amazone and they change my passwords to my email and facebook page and I'm unable to log in. I know that they have to be within wifi range for them to hijack or see what your seeing on your phone, but how can i prevent them from connecting with my phone I dont have WIFI no more I like to use the mobile data, is there something I can do besides change my number or format the phone to prevent this cause those two options dont work.
I just upgraded from WSAE 3 seat to WSAC 3. I followed the instructions for downloading and installing the app. I previously had Webroot Anti-virus on my phone which it uninstalled during the process. My problem is after accepting the terms it requires me to login. I enter my email, password and keycode. When I click login to account I get the following error message "Account creation failed. The license check server returned an invalid response. Raw Error: License check failed due to invalid keycode. Response code:1 nothing I do and neither keycodes will work. What do I do now.
Secure Anywhere for Android beta has started giving a message on my phone that "You might be at risk - Current scan out of date" I then run a scan and the message does not go as it should bet remains. This started yesterday and prior to that all was quiet and running smoothly in the back ground. Has anyone else experienced this issue or have a valid resolution to the problem.
Installed on different computer and purchased renewal. When trying to download, message "The keycode could not be verified at this time. Ensure that Secure Anywhere is allowed to connect to the internet and try again" popped up. I tried turning off the firewall protection and redownloading, but got the same message. Then I tried uninstalling the previoius version of Webroot, but when entering the keycode again after trying to redownload I got a message that the keycode was verified but expired.
Installed free mobil app - created account - can login fine from phone browser. Unable to login from pc browser, well I can login but get a " Error retrieving data" in the Moblie Security Section on the Webpage, and I am logged out. I have checked the account setting from the phone browser - amin etc... all ok. Tried clearing cookies, form data etc... Please advise
AT&T email and Dolphin Browser for tablets Ver 1.0 are leaving advertising apps on my homescreen. Is there a way that I can use Webroot to block this unwanted activity? I am concerned about collection of personal data since I have no idea how deep this intrusion goes, nor any idea of how to stop it.
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