Webroot Mobile Security for Android
Support for our Android mobile apps.
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Device Administrator & Uninstalling Webroot for AndroidKnowledge Base
[h2]Question[/h2]I cannot uninstall Webroot. It says Webroot is a device admin, and I don't know how to disable the device admin setting. How do I disable device admin? [h2]Answer[/h2]When you install Webroot on an Android device, it is recommended to allow Webroot to be a device admin. A primary purpose of this in both the Premier and Complete versions of the app is so that the uninstallation process is password-protected by using a feature that is exclusive to the paid versions of the app. This means that if a thief steals your device, he will not be able to uninstall Webroot without using a password, which allows you to use the Locate, Scream, Lock, or Wipe functions without fear of Webroot having already been uninstalled. If device admin was not enabled, the thief could just remove Webroot, and you wouldn't be able to use those commands. As a result, if you ever want to uninstall Webroot, you'll need to enter your password, and uninstalling via
Hello, I recently upgraded my android phone to the premier version of WSAM. I'm tryiing to block a number that keeps calling me from area code 011... that's how it comes up on my phone anyways... but the number seems to be too long, or not in the correct format for webroot to block it.... the number shows in my call log as +011-866-4550723, but won't let me enter that through the call logs menu, or manually entering it into the block list. Is there a special way I need to put that in to block it? Or can I only block 10 digit numbers? Thanks.
hello i final got into phone and my gmail as face book and down load all the software i need but now i cant get into the antivirus i know they gave me some code but the window closed before i could write it down. so i can sign in help ????
should i also be adding webroot preimer to it? i am not sure if i need it, if it is compatible, if i can... because i have the complete version already. I would want it merely because of its online wiping away ability as opposed to the one that comes with my complete version.
Good afternoon, I just installed Webroot on my Kindle Fire HD 8.9. As part of the set up I wanted to set up the password and set WR as a device administrator. The webroot set up keeps telling me the device administrator is in an unsafe status. When I click on the fix button it takes me back to set up screen and I end up going into the loop seeing the same thing. When I go to the kindles settings page it will not let me select Webroot as an administrator, it shows up under the administrator section but is not selected. Any idea how to fix this so I can lock down the system with a password? Thanks
note: A copy of this was sent to support as a ticket, but I thought I'd post here as well. It's been edited for the forum. I purchased SecureAnywhere Internet Security Plus from Newegg last week with a 3 device 1 yr. key. I was not quite ready to use it on my PC yet because I am currently using Outpost on my XP partition and System Mechanic Pro w/ System Shield on my W7 partition and have been quite satisfied with the protection they afford. I now have a Hisense Sero 7 Pro. I decided to log-in to the account tonight and see if I could at least activate the Android install with my new "bought" key. I located the install instructions, downloaded Webroot Security & Antivirus as instructed, installed it on the tablet and then enabled "premium" features by using the new key. Everything was fine and then in the second set of instructions it said to download and install Webroot SecureWeb Browser in order to get password management which is one of the biggest reasons I bought this.
I've been using Webroot SecureAnywhere Mobil since my first HTC Tbolt. It's great. I am now using an HTC DROID DNA WITH ANDROID 4.1.1. I just upgraded to the latest edition from your email (version 184.108.40.20637). Immediately after installing it, 6 apps that I have been using for months, are being flagged by the new Webroot as Trojans. The prior versions had cleared them. Is the update that much better at scanning, or are these flags most likely false positives. The apps are: 1. Aces Gin Rummy 2. Basketball Shots 3D 3. Subway Surf 4. Super Stickman Golf 1&2 5. Train Legend As mentioned before, I have been playing these apps for months with no flagging from the previous version of Webroot. Please advise. Thanks, Dr. Mark W. Helfand HTC Droid DNA Android 4.1.1 Not Rooted
Hi Tonight for first time webroot for andripoid reported internet banking site as malware - please update your definition to fix this [url=https://onlinebanking.nationwide.co.uk/AccessManagement/Login]https://onlinebanking.nationwide.co.uk/AccessManagement/Login[/url]
i have both lookout antivirus paid edition and webroot secure anywhere for pc's and phone's and i was wondering can webroot do the same thing as lookout? i noticed they have similar features, but lookout will take a picture after 3 wrong attempts to unlock your phone, does webroot do the same thing? that feature is very important to me.
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