Webroot Mobile Security for Android
Support for our Android mobile apps.
- 939 Topics
- 5,003 Replies
Secure Anywhere for Android beta has started giving a message on my phone that "You might be at risk - Current scan out of date" I then run a scan and the message does not go as it should bet remains. This started yesterday and prior to that all was quiet and running smoothly in the back ground. Has anyone else experienced this issue or have a valid resolution to the problem.
Hello. In my websecure web account I had my mobile phone but registered with a wrong number, very strange! But unfort was not possible to modify the number from the web console as it always complained because of wrong format number. So I decided to delete and re-add it. I didn unistall the app. In my mobile phone (Android) the websecure app is working good but now I don't see my device anymore in the web console. How to re-add it?Thanks
I get a message "A secure connection could not be established to this site. Would you like to proceed? NO YES Does not matter if you hit yes or no it just goes about like normal either way. Have looked for answers high and low but only find things that do not relate to this error. Have tried restarting my wifi,phone etc. This is also happening on my wife's identical model. Anyone know what is going on?
A few months ago I purchased Secure Anywhere Essentials as I did not have a smart phone. Well, now I do and I can't upgrade to the mobile app via the website. When I click on Mobile app upgrade, I go to the cofigurator site which says I already have Secure Anywhere Complete and only gives me the option to increase backup webspace. I tried installing the Mobile Secure Anywhere complete app on my Droid phone and it installs, but when I get to the login keycode, It says I don't have the right keycode. I took it straight out of the software. What can I do to upgrade so I can protect my new smartphone?
I received a warning notification on my Android phone about "widget.storystack". [b][i]Webroot blocked access to widget.storystack.com/redirect[/i][/b] [i]This webpage exhibited suspicious behavior or is similar to known sources of malware or spam. Visiting this page may put you at risk.[/i] The notification presents me with 3 Options: Block the page, Continue to page, or Never block this site. Before making the decision, is there a way to research the particular Risk/Threat for more details?
Hello, I use Webroot on my PC's and mobiles, and I'm happy with them, but I'm a bit lost about what soft to use or to know which version is the latest. To cut it short, what's best (paid) version for mobile : Secure Anyhwere (the one istalled now) ? Secure Anywhere Mobile Premier ? Secure Web ? Honest it's not very clear .... The same for the "latest update" ... Thanks for more informations All the best
I have Internet Security Complete 2013 for 5 devices. So far, I've only used it on 3 PCs. I've ordered an Amazon Fire Phone and want to ensure it's protected. Since the Fire OS is a fork of Android, I'd like to know if my Webroot product will work on the phone. Thank you.
about a year ago i started having trouble with the cell signal on my Droid Max X, at times the signal would completely disappear, my service supplier is Verizon. after months of frustrating calls to Verizon's customer service, nothing was ever solved. that changed yesterday when the rep i talked to was very helpful and she took her time and asking lots of questions and finally she came to the conclusion that SecureAnywhere was interfering with my phone signal, further she stated she believed it was the source of all my signal problems. Such as the 4Glte signal never being there and only 3G or less. we tried a bunch of other solutions before she asked me to unistall secureanywhere. To my surprise, once i uninstalled it, within a few minutes all those months of frustrations seemed to simply vanish into the air!! Please Webroot, explain to me if you are aware of any bug causing this problem. I really like having you installed on my phone for extra security, and i dont fell at easy
I have webroot complete for my pc and android phone. Since update my phone webroot is not working. Icon is not on status bar and only updates definitions and scans if I manually do it. the version is now a free version not my paid version. i have tried to uninstall but it will not accept password. I have tried to change password to uninstall, but it still will not accept password. I have tried to upgrade. Please help. I am very frustrated as I have been a Webroot cutomer for years!
Phokus from team eos development here. Please do something about the data contained in the logs and perhaps consider truncating some of the data placed into those logs (logcat). Viewing logs is amassive security problem in android right now and there are pwd hashes in said logs.
I have just purchased Webroot Secure Anywhere Complete. I have successfully installed and registered it on two laptops. I have just installed it on my Android phone, however, it is saying that there is only 3 days left of the subscription (the trial period I guess). I have already entered product key number. I don't know where to go from here. Also when I log into my account, the PC Security section shows there are currently no PC's installed or protected when in reality there is. Will.
Sorry, first time here. Problem is as per subject, didn't realise there was this box further down. Basically, I can't see a another way to contact Webroot with this query. How to get scan to work again. Cheers, John w.
I need Help! i have active attakers on my phone and pc they spread through wifi. I can't do a scan on my phone without it stoping halfway through and then jumping to compleat. they have placed programs on my phone that kill any app they don't like when I try to run it. My phone is an androin captivate rooted I switched from my infuse when I thougth thought root might help. It did for a while then they started playing hardball, I can't turn up my ringtone volume so i miss call's, T they would not let me type in my compleat email address on the phone so I could not log into these forums. please HELP
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.