Webroot Mobile Security for Android
Support for our Android mobile apps.
- 932 Topics
- 4,943 Replies
I have vista on my laptop which I have had Webroot on for the past year. I am looking at renewing and would like to find out how and if i can add a android tablet and android phone to the plan
Dear friends I'm a webroot user for at least 8 years especially on my phone and I need to reset my email address to [removed for privacy] instead of [removed for privacy] and can you please help me with this and somehow I need to reset my password along with it if it's OK and thank you for fighting for us against viruses and adware and spyware of all kinds and many blessings to you and bless it be Craig
is my kindle hd automatically protected by webroot. I have a router which provides me access to the web with my kindle. If it is NOT protected, please tell me what to do to connect to webroot. I have had a notice from Google saying i might have a virus on it. I use the kindle 90% more thatn the pc
I was able to activate my security key on my smartphone. I follow the same steps for my Kindle Fire and when I start typing the Key Code it wont let me enter anything beyond the first 12 digits. This then keeps me from upgrading to the version I purchased.
License expired on my wife's phone. When I press the prompt to "Renew Now" it responds with message "Completing the Purchase" and we see a little circle spinning on the display. But it just spins forever and never finishes the transaction. What is your advice to remedy the problem?
I renewed my mothers web root security. You can have it on 3 devises so I installed it on my home computer and my droid phone. My home computer updated and I have no expiring message there but my phone says that I only have 17 days left to renew. How do I update my phone without having to pay again.
I need assistance. I've been running Webroot on my android phone for over a year and have never received a threat notification until today. Antivirus scan detects: Application Threat - Device Management - com.mediatek.dm. When I click on Webroot to remove this app, Webroot responds with: UNSUCCESSFULL. Metro PCS is my mobil phone carrier. In the past couple weeks, MetroPCS updated their system app to include an update with Data Maximizer. This app update is supposed to manage my music & video data transmission more efficiently to keep my 4G usage lower. When I go into my phone's application menu and locate the app for Device Management com.mediatek.dm, I have clicked on STOP; I'm not offered the choice to DISABLE. The Webroot scan continues to show the High Risk threat, when I run removal, it continues to respond: Unsuccessfull. Webroot states that the threat is Trojan. Perhaps, Webrrot is observing the MetroPCs performing Data Maximizer
Trying to get my LG tablet to upload to the Backup & Sync but all attemtps have failed. It says there is no Folder that is Sync to my LG device...even though it shows the device...and the Folder that shows to my device says it has no device to sync to. Help!!!
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