Webroot Mobile Security for Android
Support for our Android mobile apps.
- 943 Topics
- 4,978 Replies
Hello, when I registered my tablet, it showed I had 2 PC's covered and my device. I turned off one of them. Also, my app inspector is saying I have connections on my router through apps, if I'm understanding correctly. Can I email a collection log to someone? I'm unsure if my webroot antivirus is working right.
Webroot found Mobile Tracker (com.sec.android.app.mt) on my phone and considers it to be a virus.From previous posts, I have told it to ignore it, but it turns up every time WR scans my phone. My understanding id this is a system app? Looks like WR has known abouut it for a while, say 2014. Has this been resolved or is it a new occurence?
Guys! I dont know why is this important point missing from your application regarding security of Mobile Android devices. I have signed up for Trial version from your website and tried testing it on our devices to see if security policy is really in favour of my company. [u][b]Issue Details:[/b][/u] Android version 5 and above. Android -> Settings -> Users -> Add User Or Profile. Once we change the user account from Owner to a guest account / or simply add another user, then, your application stops controling the device. Anybody who knows how to change this setting can deactivate your application easliy in few seconds. Do you have any alternative settings to do here which i might have missed?!?!?! Please give me an update if you're going to add this point in your next update and when? i am in hurry to decide which security application should i finalize for my company. Your prompt reply will be appreciated. thanks! Mike.
I have just renewed my webroot security system on my laptop, can I do the same on my Android and my two tablets as well for the same price or do I have to purchase it for all my equipment? Thank You, Sheila D.
I have set up unlocking by face recognition on my Moto G 2nd gen. However, there are no instructions on haw you use it. I have tried holding it up and looking into the camera but nothing happens. Also, the staying unlocked at home doesn't work. I set it up and it recognised my address correctly but the phone still locks itself when I am at home. Any help with either problem would be gratefully accepted. Webroot support offered no help whatsoever. Their only suggestion was to try the "community".
I have an HTC One M9 with Android 6.0. I had to get a new phone and I'm trying to setup Webroot Secure Anywhere on it. I reset my password so I know it is correct. Whenever I try to login to my account within the app I get an error message. It says, "Error Account creation failed. The license check server returned an invalid response. Unexpected: 1 Error (URFM 997) Key attachment has been exceeded. [Failure Type = unexpected error (-1)] Please help. What do I do. When I signed into my account in my browser, it said I have 333 days left. Dr. Mark W. Helfand HTC One M9 Android 6.0 Not Rooted
secure anywhere states my mobile phone requires attention,however there are no notifications on webr
Secure anywhere state my mobile device requires attention. The device states there are no threats and and all shields are active. There are no notifications on the mobile device.What needs attention and how do I eliminate this alert?
This is 2016 and your product seems to not be doing its job because it recently keeps on stopping it should keep my browser up to date and restrict and Id unathetize personal on this phone untrusted websites and if it detectes a problem it should tell you how to fix it but it does not another thing your product date says 2010 wow that when I first bought it
For my adnroid devices, Webroot will present the logon screen for hotmai and the prefill works. The userid and password are also correct because I can log on from my PC. However, immediately after the prefill it enters the data but then presents the logon screen again without a successful logon. What is the issue?
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