Webroot Mobile Security for Android
Support for our Android mobile apps.
- 940 Topics
- 5,006 Replies
Hello, when I registered my tablet, it showed I had 2 PC's covered and my device. I turned off one of them. Also, my app inspector is saying I have connections on my router through apps, if I'm understanding correctly. Can I email a collection log to someone? I'm unsure if my webroot antivirus is working right.
When I attempt to enable the Phone administrator for Weekly on Android 6.01, the settings crash every single time. The issue does *not* occur for other Apps with Phone Administrator permission - they can all be enabled successfully. The phone is a new Verizon Samsung Note 7.I have tried repeatedly to enable Phone Administrator over the last week with no success, including after recent updates to App and OS. The impact will be obvious.
i've tried to unistall webroot from my android device and it prompts me for a password which is not the password that I can change in the account setiing area of my webroot account nor the security code. Meanwhile i cannot use my phone cause everything i do prompts me for that passwd. any idea? thx
Huawei Mate 2 running Lollipop Android. My Webroot Internet Security Complete stops when restarting or clearing active apps. Was fine for a month after install but this week stopped providing the resident indicator green shield on the notification bar even though the prompt for showing residence is checked in Webroot general settings. i have to manually start the app each time active programs are cleared from memory or on restart to have protection....
Installed SecureAnywhere on my new ASUS Chromebook a couple of months ago and it seems to work. After reading that it is not compatible with Chromebooks am I kidding myself or worse yet creating vulnerabilities? The only potential issue is that i have noticed movies get choppy sometimes but i have no idea if that is being caused by Webroot. I am thinking I want to delete SecureAnywhere if indeed it is useless on my Chromebook just in case that is causing the slow down, on the other hand as a long time Webroot user with numerous PC and laptops I like the security it brings.
I renewed the license but still I am getting warning that your license is expired. Pls find the below message for payment confirmation. (Edited> out email for security reasons>) Google Play Thank you. You've made a purchase from Webroot Inc on Google Play. Order number: (Edited out order number for security reasons) Order date: 28-Nov-2016 23:21:19 GST
My wife's single android subscription expired. I have a 5 user keyword subscription that has 2 users left. How do I get her android on my 5 user subscription?? Her phone only goes to a single renewal page and there is no place to put in a keyword. I have even tried uninstalling and reinstalling and I still get the default Google Play renewal page. How do you get out of the loop??