Webroot Mobile Security for Android
Support for our Android mobile apps.
- 939 Topics
- 5,003 Replies
I apologise as I do not know how/who to resolve this issue. I have 3 Devices listed, My Phone, My Tablet, My Fire. the My Tablet has been Factory Reset, and sold. I have Removed Device, several times, over a 4 Month period, and the Device continues to re-establish in Mobile Security. What do I need to do? Who / How to contact? Thanks.
I am unable to transfer my purchased iTunes files to my new LG V20 Android smart phone. Does anyone have a suggestion for getting this done? I am a customer of many years with the Geek Squad and they want $99 to do it by linking into my computer. That seems unreasonable so I'm asking the community for help.
Wondering why my Kindle & Webroot Mobile Device about 8 months ago has a yellow exclamation! My Tablet needs attention. I know how to activate this on my Kindle but leery of doing so. If my device gets stolen it can scream, lock, and lock with message however I don't take the Kindle out of my house. I just left as is. So if my Kindle does get stolen if this feature is not activated I won't be able to locate it via GPS? I read some other users that posted back in 2012 that when their Android goes in safe mode it locks and they have to input the password. Not sure if this is still relevent. I am going to leave as is. Thanks!
Several apps are available for Android and Apple mobile devices. An app is also available for Windows 8 and Windows Surface RT. For information on supported devices and operating systems, [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&vw=1&solutionid=1997]click here[/url]. For installation instructions, please choose from the list below. If you need help installing on a computer, click on your operating system for steps for [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&vw=1&solutionid=728]Windows PC[/url] or [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&vw=1&solutionid=1220]Apple Macs[/url]. [b]Android and Kindle Download Instructions[/b] [list] [*]Search for Webroot according to your device: [list] [*][b]Android:[/b] in your apps menu, select the Google Play Store and search for "Webroot" or follow [url=https://play.google.com/store/apps/details?id=com.webroot.security&feature=more_fr
Hi to everyone! I bought Webroot from the website to use on 5 " different devices. However, I wasn't able to get the online android version of webroot to give me a place to put my activation code in. Would anyone happen to know how I must do this? Thanks in advance!
Hi. When I powered up our tablet today it signaled me that our subscription had expired. My wife reminded me (after I paid the ~16 dollars....) that she had done the same thing back in November. I verified the Google play store receipts and she was correct. The 16 bucks is for a years subscription. How do I get my money refunded and how do I prevent this from happening again. We don't use the tablet very often so it seems if it is off for a while when powered up it defaults to an expired state.......
My daughter's LG phone sprang up with a Webroot message indicating - Android.Trojan.Gen.Heur Google Play services com.google.android.gms Webroot has determined that this app is a trojan..... Really? How can we know if this is a false-positive or genuine? How to proceed?
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