Webroot Mobile Security for Android
Support for our Android mobile apps.
- 933 Topics
- 4,944 Replies
Secure Anywhere for Android beta has started giving a message on my phone that "You might be at risk - Current scan out of date" I then run a scan and the message does not go as it should bet remains. This started yesterday and prior to that all was quiet and running smoothly in the back ground. Has anyone else experienced this issue or have a valid resolution to the problem.
I'm a bit confused. I'd have a problem with trying to get into my receipt account. So I had to request an forgot my password. This time it worked, Do I have to get an app called webroot? Or go by browser method? I haven't dropped my old messages yet,in my email address. And having a mental fugue going into my medulla-oblongta
Wondering why my Kindle & Webroot Mobile Device about 8 months ago has a yellow exclamation! My Tablet needs attention. I know how to activate this on my Kindle but leery of doing so. If my device gets stolen it can scream, lock, and lock with message however I don't take the Kindle out of my house. I just left as is. So if my Kindle does get stolen if this feature is not activated I won't be able to locate it via GPS? I read some other users that posted back in 2012 that when their Android goes in safe mode it locks and they have to input the password. Not sure if this is still relevent. I am going to leave as is. Thanks!
Hello, The android maintenance warning that some app is consuming too much of my S9 battery and CPU. When I opened up the maintenance warning, it show only one item and that is the SecurityAnywhere is draining my battery is a fast rate. The phone feel very warm and overheat. I have to let the phone maintenance to stop the SecurityAnywhere. However, after a day or 2, this happened again. Do anyone has any idea why this is happening and any tips to resolve this problem. I'm afraid if I let this go on, I lost the security protection and also my S9 battery might eventully burns out. Thanks
For what seems like the fifth time in as many months, Webroot has greeted me with a "You may be at risk" Alert on my Android Device. OK! Except, as it turns out I was NEVER actually at risk, it was just my security provider, LYING to me and apparently using SCARE TACTICS to get me to agree to changes in contract terms. Webroot is supposed to be protecting me, not BULLYING me. The mixed message is frustrating and confusing. If you need me to agree to new contract terms, please simply ask me to do so. Alarming me with a notice that is completely unrelated smacks of practices commonly used by cyber-criminals to phish. By using the "you may be at risk" to deliver an otherwise benign message make it sound like a threat. Like you intend to PUT my device at risk if I don't agree to terms. Frankly I'm shocked that apparently, no red flags have gone off at Webroot over this. At the very least, this whole practice is both passive-aggressive and just a bit on the greasy side of unprofessional. I
Several apps are available for Android and Apple mobile devices. An app is also available for Windows 8 and Windows Surface RT. For information on supported devices and operating systems, [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&vw=1&solutionid=1997]click here[/url]. For installation instructions, please choose from the list below. If you need help installing on a computer, click on your operating system for steps for [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&vw=1&solutionid=728]Windows PC[/url] or [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&vw=1&solutionid=1220]Apple Macs[/url]. [b]Android and Kindle Download Instructions[/b] [list] [*]Search for Webroot according to your device: [list] [*][b]Android:[/b] in your apps menu, select the Google Play Store and search for "Webroot" or follow [url=https://play.google.com/store/apps/details?id=com.webroot.security&feature=more_fr
Hi to everyone! I bought Webroot from the website to use on 5 " different devices. However, I wasn't able to get the online android version of webroot to give me a place to put my activation code in. Would anyone happen to know how I must do this? Thanks in advance!
Can Passwords in the vault be updated within android? Are they updated when a password is changed in android on the Webroot Secure web? Why isn't my Mac Notebook account and my android passwords synchronising? What am I missing? I have security plus on five devices, and one Webroot Security for Android, which i downloaded in confusion whilst overseas, ever seem to use that much, not even sure which device it is on! will cancel can I get a pro-rata cancellation refund?
Re: I just paid for Webroot SecureAnywhere Internet Security Plus and now I can't download it to mob
5/1/18 Same problem here. Paid $50 + tax (supposedly for 1 year), yet, after it was installed successfully on a Laptop, it STOPS ME at every stage on my Mobile Cell (Samsung Android)....I used the same many-digit Key code on the Cell, and it said, "successful," yet when I logged in (1st time), it rejected my name, my Email, my password...led me to reregister, which still didn't hrlp; led me to change Password page, and,WebRoot still would not allow any movement forward. I'm desperate for advice, and by the way, I' m sick and tired of these "auto-1-way" Help menus and "self-taught" instructions. Maybe I shoild direct my money paid to go thru all these steps before paid; then I think there would be some real help. Any suggestions and directions HERE? Disgruntled WebRoot Customer, Daniel Wasserman
I installed the SecureAnywhere on an S8 for both my wife and myself. On my wife's I was able to sign into the software and it created a console for me. I then went to sign into the SecureAnywhere software on my own S8. I choose the option "I already have an account" and then enter my creds. I get an error: Account creation failed. The license check server returned an invalid response. Unexpected: 1 Error(URFM998): Console creation has been exceeded [FailureType=UnexpectedError(-1)]. I should mention that in business I'm a webroot partner and I have a business Webroot console under the same credentials. When I log into my.webrootanywhere.com I am able to see my business console or my personal console. Any suggestions on how to fix this error and allow me to add my second device to the same console?
I have a Samsung galaxy s5 cell phone. For some reason in the settings of the phone under "Accessibility" in the services section, Webroot goes from on to off. Why is this happening? When this happens Webroot tell me that I am not secure. I then go to settings and turn Webroot on. Thanks for your help.
My daughter's LG phone sprang up with a Webroot message indicating - Android.Trojan.Gen.Heur Google Play services com.google.android.gms Webroot has determined that this app is a trojan..... Really? How can we know if this is a false-positive or genuine? How to proceed?
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