keycode error

  • 6 March 2015
  • 1 reply

I purchased the Webroot Secure Anywhere program and have downloaded to PC. I keep entering Keycode into Samsung tablet and it keeps stating "Keycode Error", am I doing something wrong? I followed instructions to the tee. Any help is greatly appreciated.

1 reply

Userlevel 7
Badge +62
Hello Trailrider98604,
Welcome to the Community Forum,
May I ask what Webroot Version do you have?
Have you installed the correct Webroot Mobile? Please look here to check.
Will you get back to me and let me know what Webroot version you have ok?
Kind Regards,