Sorry, first time here. Problem is as per subject, didn't realise there was this box further down. Basically, I can't see a another way to contact Webroot with this query. How to get scan to work again. Cheers, John w.
Kindle Fire HD7 is crashing halfway through regular Webroot scan. No prev problems. Any ideas?
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If I amy add to this thread...have checked back in the previous posts for you and all I can find that sems negative to WSA working on a Kindle Fire HD is the following, but which was published over a year ago;
"Yes, however Amazon made a change in a recent update to the Kindle Fire HD, which prevents Device Administrator from being enabled for 3rd party applications. The Webroot SecureAnywhere Mobile app requires Device Administrator to use Lost Device Protection. Due to the limitations imposed by the device manufacturer, some normal app features, such as Wipe and password protection during uninstallation, may not function correctly."
I suspect that this is not material but thought that it may be worth making you aware of it.
There seem to be a number of instances where there have been issues but these were resolved. You best bet therefore is to Open that SUpport Ticket.