log in issue

  • 6 March 2013
  • 3 replies

having same problem putting in my screen name and pw and getting wrong loggin name or email but its not wrong whats the problem.
*question was posted into an unrelated topic / moved to its own topic - admin

Best answer by MikeR 6 March 2013, 01:48

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3 replies

Userlevel 7
Which app did you install? If you downloaded the premier or Complete app, you will need to uninstall it and then download the free version for the Google Play Store. Once you enter your credentials into the free app, it will then receive the same feature-set and functionality of the premier (paid) app.
load the one from the webroot page from my account on laptop but will try from google store
Userlevel 7
Just to clarify, you are asking for help with the Android apps, correct?