Hello Webroot! My colegue bought a phone ALCALL android a month ago and in past week is too slow, poping up some advertisments etc... I was wondering what problems is, and finally found some weird file .apk on the phone by manually searching the files.I check it on the internet and it seems it’s a Malware! It’s called “AduptsFota” and it’s downloading other malware which are making phone more slower as it is..
I immediately bought a licence and install Webroot Secure Anywhere Mobile on phone! Scanned the phone and it does found nothing! It says: “You are protected”
Tried to delete it manually but it seems the file /application “AduptsFota” is integrated into a android system and there is no chance to delete it. Webroot doesn’t find anything still.
I tried to root my phone to be able to do changes to my system, but unsuccesfull. Can’t even connect phone to the PC, it cannot be found at all! Phone is charging and there is no option to put transfer files or smth like that, like in other phones have. Idk what I didn’t try, from deleting usb ports and reinstalling drivers to install additional programs for rooting phone.. nothing works.
I read somewhere on the internet that Chinese are selling phones that malware is preinstalled on Android Systems, so this could be it?!
Maybe someone here had similar experience which can help?!