I will post the results of the ticket here when I receive them.
October 18, 2017
I believe I have found a compatibility issue regarding accessing the Menu and the Options therein: (General Settings, Change Password, Register, About, and Uninstall) using Webroot SecureAnywhere Mobile Premier with Android Nougat 7.1 with my new ZTE Blade Z Max - Z982 (Metro PCS).
Whereas my older phone, a Huawei Vitria Y301A2, which uses Jelly Bean 4.1.2, has at the bottom right of the phone, the three lines, which is used to open the Menu on an active screen.
But the ZTE Blade Z Max Z982, which uses Nougat 7.1, in it's lower right "dot", does not open the Menu on the active screen.
Please Note, the Webroot SecureAnywhere Mobile Premier does *not* have the three dots within it's display, as does the "Mobile Complete."
Best answer by SophiaCView original