My product code key will not take on my android device
I was typing in my product key for my mobile and it said error "cannot except product key". I just renewed the subscrition this month.
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Welcome to the Community Forums.
This can be caused by quite a few different things, but I think in your case it is mostly likely to be the account setup and user permisions.
Please see this previous post from one our gurus ? on this very subject. Something in there should assist yo in resolving the issue. And if it does not then please Open a Support Ticket so that the Support Team can take a look at it for you.
OK, well try taking a look at this KB Article that deals with login issues.