need icon on new LG3 phone. Is it protected?
got new phone and transferred the number so that didn't change. 1. Is it covered automatically or do I register it again? 2. No WR icon on phone. How do I get it on there?
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All you do is go to the Google Play Store and reinstall your version of Webroot in your Google Apps after signing into Google Play and your apps will be listed there. Click Install and follow the prompts. If you've already installed Webroot Please follow these instructions for a clean reinstall.
To Uninstall Webroot from your Mobile device following these Instructions You can refer to KB article here as well, In your mobile device go to Settings/Phone adminstrators/uncheck SecureAnywhere.
For a clean reinstall I recommend uninstalling from WSA
Open Help in right hand corner of Webroot SecureAnywhere Mobile.
Enter your Webroot Password.
Sometimes its necessary to clean your browser cache before rebooting device. Here's our Knowledge Base Article Here
Reboot and Reinstall your Mobile Version provided from Google Play Store for Premier
Free Version of Webroot AV or
Webroot Complete Version Mobile
For more Information you can also go here that explains the differences!
If you need Support you can Submit a Ticket Here
Let us know if you need more help because we all are Knowlegable Volunteers who will assist at any time of the day!
Have a Great Day,
I thought you could use your old keycode but beings as its a new phone then maybe issusing a Support Ticket is the way to go!
Just Maybe I can ping
Do you have Webroot in your applications? What version are you using? You can download the Free Version
of Webroot while waiting for Support.
Let me know how things turn out ok?