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No settings on the settings for secure anywhere

S
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There's s blank screen under general settings in secure anywhere. The only heading is support options but still nothing listed.

Is there something wrong? See attached screen shot.

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Best answer by Ssherjj 25 May 2019, 17:57

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Ssherjj
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Userlevel 7
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Hello @sjgiulian0 ,

Welcome to the Webroot Community,

Please tap on Support and you get this below:


Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
S
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Ok thanks, I expected more than support options to be listed under settings. I'm used to support being it's own category as in under help.
My apologies for the miss communication.
E
Badge +1
Hi sherry,

This answer is a bit weird. The help guide for the app specifically mentions the option to change the persistent status of the webroot icon. Seems like without a proper settings window it won't happen.

Would love some help in order to fully use the app and kill the webroot icon.. thx
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