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Userlevel 1
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Webroot's community password & The Webroot's main password the same?
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Best answer by Ssherjj 7 May 2019, 16:27

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Userlevel 7
Badge +62
Hello @Marodr23 ,

Welcome to the Webroot Community,

The Webroot Forum password is different then your Online Account Console. Or it should be.

Hope this helps?
Userlevel 7
Badge +36
Yeah as Sherry touched on, these are two separate logins, however there is a chance you can use identical credentials for both.
Userlevel 1
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Thank you
Userlevel 1
Badge +3
Hello @Marodr23 ,

Welcome to the Webroot Community,

The Webroot Forum password is different then your Online Account Console. Or it should be.

Hope this helps?

It does. Thank you so much for your time!
Userlevel 1

OK. I get that the Community password and the Console password are different but when I login in now I always get the Console coming up. I don’t want that, I want the password to get into Webroot, the one we first use. So are there three passwords then?

At the moment I can’t get into the password which I used to install Webroot in the first place!

Userlevel 7
Badge +17

@bertie11 - please refrain from reviving old threads like this. If you’re having trouble getting into your Webroot account, please reach out to our support team: http://webroot.com/us/en/support/home-contact

Userlevel 1
Badge +3

Why are the passwords different? Confusing, should be able to login to Webroot website and access everything

Userlevel 1
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Why are you scanning when I am working and locking up my files. I setup to scan after 11PM.

Userlevel 7
Badge +62

Hello @Marodr23 ,

Welcome to the Webroot Community,

The Webroot Forum password is different then your Online Account Console. Or it should be.

Hope this helps?
It does. Thank you so much for your time!


Your are most welcome Marodr23,

Have a great weekend!😊

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